AkitaBox

Blessing Health, a major regional medical provider with over 160 locations across multiple buildings, was struggling with the complexity of managing their asset relationships. The facilities team had to navigate a large, intricate environment daily, keeping track of how HVAC, electrical, plumbing, and other systems interconnected at each location. This was crucial for quick response to maintenance needs, preventing unintentional impacts to connected assets, ensuring patient and staff safety, and keeping all facilities fully operational. The organization's portfolio included several older buildings, which added to the complexity. The team had to rely on wordy descriptions to explain asset relationships and locations, which was not efficient or effective. After a bitter cold snap caused four sprinkler heads to break in just three weeks, it became clear that immediate access to room-asset relationship information was critical. An attempt to integrate a mapping tool with their existing facility management software proved unsuccessful, as the two systems couldn't fully integrate, leading to dual work and reluctance to use the tools.