Balto
概述
公司介绍
Balto unites agents and supervisors with AI to power better agent performance. Agents and managers Trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention.
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实例探究.
Case Study
Improving Insurance Metrics with Balto
The large insurance firm was facing challenges in improving their conversion rates, rep ratings, and average handle time. They were looking for a solution that could provide real-time insights and critical information to their reps during calls, while also giving management insight into every conversation.
