Hobsons, an education solution provider, delivers a suite of education-oriented Software as a Service (SaaS)-based applications to colleges and universities. These include web-based course and career planning, recruiting, enrollment, and retention tools. The company's application delivery infrastructure is mission-critical, and it has to manage significant increases in web traffic that coincide with student application and enrollment deadlines. Hobsons also has to support a range of users, including prospective students completing online applications and administrators needing access to the same systems for recruitment efforts and application reviews. The company needed a solution that could easily direct different types of traffic to different pools of servers and manage users’ authorization and access to various applications, without requiring modifications or adjustments on the customer's end.

政府服务承包商 American Systems 的任务是为美国空军 (USAF) 开发和部署基于云的紧急通知系统版本。传统的紧急群发通知系统 (EMNS) 可靠且安全，但需要在各个主要司令部和军事基地安装硬件，支持大约 700,000 个用户。美国空军意识到，将 EMNS 解决方案迁移到云端可以显着降低许可、硬件和维护成本，并使系统更易于扩展和管理。然而，新的基于云的解决方案必须满足国防信息系统局安全云计算架构（SCCA）的严格要求。 American Systems 缺乏满足这些要求的内部专业知识，需要合作伙伴来帮助他们满足 SCCA 要求。

A.T. Kearney, a global management consulting firm, heavily relies on unified communication services such as email, instant messaging, VoIP, and others. With a significant portion of its workforce operating remotely, the company needed to ensure the security and availability of these tools from any location and on any device. The firm's existing load balancing solution was not flexible enough to support an active/active data center model, limiting them to an active/passive one. This meant they couldn't load balance traffic between their two data centers, resulting in the secondary data center being primarily a disaster recovery site that sat dormant most of the time. This was seen as a waste of costly, high-end resources. Additionally, downtime was an issue as the secondary data center had to be down to migrate and bring up applications there. To serve its growing number of users worldwide, the company was considering serving applications from regional or branch locations, which would have required building additional data centers or deploying application servers in each branch office.

奥克兰交通局（AT）负责该地区的交通服务，包括公共汽车、火车、渡轮、道路和相关设施。预计公共交通出行量将从 2012 年的每年 7000 万人次翻一番，到 2022 年达到 1.4 亿人次，AT 需要一个现代化的交通系统，能够无缝连接人员、设备和系统，提供更高的安全性，改善通勤者的出行体验，并减少运营成本。 AT 还希望应对快速变化的消费者环境，即通勤者和公民期望大幅提高服务水平、面向客户的平台的可用性、组织的加速响应以及与交通和运输时刻表相关的信息的高可用性。为了实现这一目标，AT 必须使用集成的单系统方法来改进其交通网络的集成，同时从其传统信息技术系统转向基于云的环境。不断发展的技术也改变了运输业务的性质，AT 积累了大量客户数据，特别是通过其移动应用程序：AT Mobile 和 AT Park。这意味着 AT 必须遵守监管框架，特别是《通用数据保护条例》(GDPR)。最后，AT 还认识到需要保护其系统免受日益复杂和危险的网络攻击，这些攻击有可能破坏其交通网络。

孟加拉国邮政局是一家公共部门企业，决心通过推出用于即时汇款的数字钱包来支持“数字孟加拉国”计划。该钱包预计将迎合广泛的受众，包括没有银行账户的个人。我们面临的挑战是开发一个高度强大、功能丰富且易于使用的应用程序，以实现安全的汇款。该应用程序是该领域的较晚进入者，与孟加拉国现有的电子钱包应用程序竞争，这意味着它必须无缝设计和运行。该应用程序的要求包括 24/7 可用性和高级别的安全性。邮局需要一种工具，可以将电信运营商的传入请求重新路由到其应用程序服务器，从而改善应用程序的使用体验。鉴于该工具的金融应用，保护应用程序至关重要，需要防止应用程序层攻击、拒绝服务 (DoS) 攻击、机器人流量和窃取用户凭据的数据泄露。

Human Kinetics (HK), a publisher of kinesiology-related materials, was facing significant challenges with its third-party network solution. The system had become unstable, inflexible, and difficult to support, leading to significant downtime. The solution was also impairing performance, which led to customer complaints and lost revenue. HK's previous solution could not track users' IP addresses, which was crucial for applying the correct currency to a user's order. This led to a flood of customer complaints as orders couldn't be processed without the correct currency information. The updates from the third-party vendor caused high latency and system instability, leading to frequent crashes and up to four hours of downtime per week.

Pitney Bowes, a global technology company, launched a complete e-commerce solution in 2016 that streamlined everything from international payments to sales promotions. The Pitney Bowes Commerce Cloud offers a suite of global e-commerce capabilities delivered to customers and partners via mobile and the web. However, to further scale and secure customer access to Commerce Cloud, Pitney Bowes needed to find a solution. They conducted an extended search, evaluating over 15 identity service providers for a strong set of APIs to provide partners with secure access to services, flexible and scalable sign-on and provisioning options for desktop and mobile users, compatibility with modern protocols such as SAML and OAuth, and high availability and reliability.

Mobile service providers face an enormous challenge from the exponential growth in the data, video, and voice over IP (VoIP) traffic being consumed by users with smartphones, tablets, netbooks, and laptops. As data rates increase with each successive generation of IP-based services —from 2G and 3G, and ultimately to 4G— this challenge will only worsen. Fierce competition limits how much service providers can charge for these services, and maintaining satisfactory performance levels for the growing number of users and applications threatens to force some major and costly upgrades throughout service providers’ infrastructures. Furthermore, service providers want to offer a wide variety of plans to subscribers that range from basic to unlimited access, potentially with tiered performance levels. Subscriber plans that charge based on actual usage require detailed accounting, and unlimited plans often lead to excessive utilization that can degrade overall performance and limit the scalability of the existing network infrastructure.

IlliniCloud, a non-profit cooperative that hosts applications for school administration, facilities management, student performance tracking, multimedia, and library management for K–12 school districts throughout Illinois, was facing a challenge. The organization needed to optimize the delivery of these services through its private cloud and help member districts manage annual data growth of up to 300 percent. The districts were struggling with providing their own IT services, with budgets varying widely from district to district, leading to inefficiencies and duplicate efforts. Managing data was one of the biggest challenges districts faced; many were hardpressed to provide adequate storage capacity, and they needed better tools for managing, disseminating, and archiving data. Nearly 95 percent of school districts lacked disaster recovery (DR) plans, so applications and data were potentially at risk.

The University of Groningen was facing issues with its IT infrastructure, which was causing downtime for users and inefficient utilization of server capacity. The workload on the university’s servers had grown dramatically as the number of people accessing the IT infrastructure increased. In addition to staff members and students, the university had opened up the network for alumni to access and use certain academic facilities. The variety of devices connecting to the infrastructure had also increased as mobile devices and laptops became more prevalent. These factors combined to further add to the server load.

PersonalizationMall.com, an online retailer, was facing challenges with its existing VPN solution. As more employees required remote access, the Cisco technology they were using no longer delivered acceptable performance. This was especially evident after the company migrated to Windows 7. Mobile users needed the 64‑bit operating system but were unable to connect to the VPN. Another concern was the slow connection speed between office and home, which was limited by the older VPN technology. Users were also experiencing difficulties with dropped calls on VoIP, which was frustrating and negatively affected the business.