4Wall Entertainment Takes Shipping To The Next Level
公司规模
Large Corporate
地区
- America
- Europe
国家
- United States
- United Kingdom
产品
- FreightPOP
技术栈
- Transportation Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
适用功能
- 物流运输
用例
- 供应链可见性(SCV)
- 车队管理
服务
- 系统集成
关于客户
4Wall Entertainment has been a leader in entertainment markets across America and Europe for 23 years. They provide unparalleled support and state-of-the-art equipment for customers before, during, and after events. Events span the gamut from live theater and concerts to broadcasts, streaming, and small presentations. 4Wall prides itself on providing the feel of a local company with the backing and support of an international entity. Their motto: 'Large Enough to Service, Small Enough to Care,' is at the heart of every project. As such, they have high dedication to ensuring customers have what they need when they need it to wow and inspire audiences around the world.
挑战
4Wall Entertainment, a leader in entertainment markets across America and Europe, was facing challenges in managing its logistics. The company ships all over North America and Europe, with unique requirements based on the size of an event. They use established relationships with carriers and vendors to provide the consultative approach to customer service they are renowned for. With 11 locations throughout America, 4Wall's National Logistics Manager, Jeff Sudderth, was looking for a system that would give him regional control over what carriers his logistics coordinators used, allow 4Wall to use existing carriers on both truckload and LTL, and make it easier to track where equipment was in real-time.
解决方案
FreightPOP, a robust Transportation Management System solution, was selected by 4Wall because it specifically met Jeff's requirements. Customizable views allow certain carriers or vendors to be hidden by region as required. Integrations with 300+ carriers are supported, with customer contracted rates pulled in for a dashboard view of rate options for each and every shipment. All inbound and outbound tracking is available in at-a-glance views, meaning no logging in and out of carrier websites or relying on slow email notifications to establish where gear is. In addition to solving Jeff's three specific logistics goals, FreightPOP stood out for ease of use, personalization capabilities, and time savings.
运营影响
数量效益
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