5 Companies Using Workato to Democratize Integration
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Workato
- Salesforce
- Zendesk
- JIRA
- Workday
技术栈
- Low-code Platforms
- Cloud-Native Platforms
- Integration Platforms
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
- Employee Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 人力资源
用例
- 过程控制与优化
- 远程资产管理
- 数字孪生
服务
- 系统集成
- 软件设计与工程服务
关于客户
The article highlights five companies that have successfully used Workato to democratize integration and enhance productivity. These companies include Puppet, a configuration automation software company with a global presence and a client base that includes over 75% of the Fortune 100. Ultimate Ears Pro, a Logitech subsidiary, is a leading supplier of custom in-ear monitors for professional musicians, utilizing advanced technology for product customization. The Public Interest Network (TPIN) is an organization committed to advancing the public good through campaigns and outreach, supported by 1.5 million supporters across the United States. Namely is a leading HR, payroll, and benefits platform for mid-sized companies, relying on core applications like JIRA and Salesforce for operations. Lastly, a multinational energy transportation company, part of the Global 500, faced the challenge of integrating HR operations following a merger, requiring a robust and user-friendly integration solution.
挑战
In 2018, businesses were projected to spend $1.3 trillion on digital transformation projects, yet 70% of these initiatives were not expected to reach their stated goals. This resulted in over $900 billion in wasted spending. A significant challenge was the lack of effective teamwork and collaboration within organizations, which were often siloed with disparate tools, data repositories, and workflows. This disorganization led to inefficiencies and a largely analog work ecosystem. To achieve successful digital transformation, businesses needed to make integration and automation accessible to a wide range of users within the enterprise. However, integration had traditionally been the domain of technical experts, with enterprise-grade integration tools being difficult for non-technical users to utilize.
解决方案
Workato provided a platform that democratized integration, making it accessible to non-technical users across various departments. Puppet utilized Workato to enable app admins and analysts to automate workflows without developer assistance, enhancing internal process efficiency. Ultimate Ears Pro leveraged Workato to automate lead-to-cash workflows, integrating multiple marketing channels with Zendesk for a seamless customer experience. The Public Interest Network used Workato to implement pervasive integrations across HR, finance, and donor relations, improving employee experience and operational efficiency. Namely empowered its admin to integrate JIRA and Salesforce with zero coding, facilitating better communication between engineering and other departments. The multinational energy transportation company adopted Workato to streamline HR operations post-merger, integrating Workday with SAP and other systems, reducing reliance on a small group of technical experts.
运营影响
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