技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 建筑与基础设施
用例
- 行为与情绪追踪
- 泄漏与洪水监测
关于客户
ABS-CBN Corporation 是菲律宾领先的媒体和娱乐组织之一。该公司主要从事国内和国际市场的电视、在线、OTT平台、有线、卫星、电影、活动和在线广播的内容创作和制作。菲律宾是世界上最大的在线和数字媒体市场之一,也是亚洲第五大市场。尽管网络基础设施存在一些限制,菲律宾人仍然接受数字媒体来娱乐和新闻。这使得市场竞争激烈,要求 ABS-CBN 等现有企业不断创新,不仅提供最好的内容,还提供卓越的用户体验。
挑战
ABS-CBN Corporation 是菲律宾领先的媒体和娱乐组织,在管理其流媒体和数字媒体服务方面面临着挑战。菲律宾是全球最大的在线和数字媒体市场之一,市场竞争激烈,需要不断的创新和卓越的用户体验。 ABS-CBN 正在努力应对事件驱动的峰值带来的不稳定需求,例如现场选举报道,这需要强大而稳定的技术堆栈。该公司使用多种工具进行监控、错误报告、跟踪资源运行状况和本地基础设施,从而创建了一个孤立的技术环境。这导致了一种被动的方法,直到问题升级并影响最终用户时才发现问题。工程师缺乏足够的信息来查明问题。
解决方案
ABS-CBN 认识到需要更高效、更快速的解决方案,并因其自动化功能而选择了 New Relic。 New Relic 的输出与 ABS-CBN 的事件和警报管理平台集成,使团队能够从警告中过滤出第一和第二优先问题,并立即解决最严重的问题。借助 New Relic,ABS-CBN 现在可以享受单一视图和完全可追溯性,并与 Microsoft Azure、Amazon Web Services 和 Akamai 上的应用程序和基础设施集成。这使得开发人员可以通过研究错误日志报告以及每个组件性能下降的依赖性,在代码级别查明哪个第三方发生了故障。这导致了主动监控,防止问题升级并影响用户。
运营影响
数量效益
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