公司规模
SME
地区
- America
国家
- United States
产品
- UserActivation
- MigrationWiz
- DeploymentPro
技术栈
- Office 365
- Exchange
- Google Apps
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 平台即服务 (PaaS) - 连接平台
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 云规划/设计/实施服务
关于客户
Advance2000 为众多小型、中型和企业级企业提供各种全方位 IT 解决方案。服务包括私有云计算、网络设计和实施、集成通信和 IT 咨询。Advance2000 在北美设有 9 个办事处,与建筑、工程、法律、教育、政府、医疗保健和制造业等行业合作。
挑战
Advance2000 刚刚完成其首笔 Office 365 销售,下一步需要一种快速可靠的方法来引导客户。但是,由于他们将把客户从各种平台转移到 Office 365,因此他们在寻找可以执行该任务的解决方案时面临困境。通过 PST 导出手动完成项目是 Advance2000 执行迁移的常用方法,但由于以下几个原因,该方法不适用于该项目:配置过程长、完成时间慢、数据丢失或损坏风险、最终用户中断和生产力损失。理想情况下,该公司设想了一种可以自动化 Office 365 引导过程的解决方案,但最终他们不确定是否有这样的产品可用。
解决方案
Advance2000 找到了一款能够满足其项目需求的理想解决方案。在彻底搜索可用选项后,Advance2000 选择尝试 BitTitan 的 UserActivation。UserActivation 可自动执行整个 Office 365 入职流程,并能够从多个来源迁移用户数据(包括邮箱和帐户信息)。该公司的企业培训师 Amado Figueroa 之前也曾成功使用过 UserActivation。“能够最大限度地缩短完成这些项目所需的时间真是太棒了,”Figueroa 说道。“最初,真正吸引我的只是自动化方法,但 UserActivation 的整体效率确实在很多方面帮助了我们,超出了我的想象。”
运营影响
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