Advance Auto Parts 借助 JDA 提高产品可用性 — 从而实现收入和服务双赢
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- JDA Advanced Store Replenishment
- JDA Advanced Warehouse Replenishment
- JDA Category Knowledge Base
- JDA Floor Planning
- JDA Space Automation
- JDA Space Planning
- JDA Transportation Management
- JDA Warehouse Labor Management
- JDA Warehouse Management
技术栈
- Supply Chain Management Software
- Warehouse Management System
- Transportation Management System
- Labor Management System
- Space Planning Software
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Revenue Growth
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 运输管理系统 (TMS)
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 零售
- 汽车
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
- 仓库自动化
服务
- 系统集成
- 培训
关于客户
Advance Auto Parts 是一家领先的汽车售后市场零售商，销售零件、配件、电池和维修产品。该公司既为 DIY 消费者提供服务，也为专业安装人员提供服务。Advance 在美国拥有 3,900 多家门店，通过专注于提供优质服务的战略配送中心 (DC) 网络为这些门店提供服务。近年来，Advance 的零售业务已从 DIY 消费者转向为我做事的商业客户，这给 Advance 带来了额外的压力，需要确保产品即时可用。当该公司决定开展供应链转型项目时，它已经在使用 JDA Software 的空间和类别管理以及补货解决方案来管理其全国供应链。
挑战
Advance Auto Parts 是一家领先的汽车售后市场零售商，其零售客户群正从 DIY 消费者向 DIY 商业客户转变。这一转变给 Advance 带来了额外的压力，要求其确保产品即时可用。该公司已在使用 JDA Software 的空间和类别管理以及补货解决方案来管理其全国供应链，随后决定开展供应链转型项目。2010 年，Advance 做出了一项战略决策，以扩大这些解决方案的作用，增加物理供应链基础设施，并采用新技术解决方案和业务流程来优化其仓库、劳动力、执行和绩效管理。为了提高大片地理区域的服务和可用性，Advance 决定改造其现有的配送中心 (DC)，同时建造一个占地 550,000 平方英尺的新设施，为目标推广区域的商店提供每日补货。
解决方案
为了支持这些设施的扩张以及新的每日补货策略，Advance 增加了 JDA Intelligent Fulfillment™ 解决方案中的 JDA 仓库管理和 JDA 仓库劳动力管理。该公司将销售到补货的周期从 36 到 48 小时缩短到 12 小时。这一战略转变代表着 Advance 为其门店以及最终为其客户提供服务的方式发生了重大变化。该公司从头开始建造新建筑、流程和所有解决方案组件。此外，Advance 还依赖 JDA 服务团队的丰富经验。JDA 服务团队帮助 Advance 掌握技术，并指导他们如何配置和实施技术。JDA 解决方案使 Advance 能够更快地响应变化。该公司通常一周内有 10 到 15 次配置更改，这表明该系统非常灵活，他们能够进行这些更改并微调流程。
运营影响
数量效益
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