技术
- 基础设施即服务 (IaaS) - 虚拟私有云
- 可穿戴设备 - 虚拟现实(VR)眼镜/耳机/控制器
适用行业
- 水泥
- 金融与保险
适用功能
- 销售与市场营销
用例
- 对话机器人
- 资产跟踪
关于客户
Advania 是一家领先的北欧 IT 服务公司,业务遍及整个北欧地区,为跨国企业、政府以及公共和私营部门的企业提供 IT 服务、平台、云服务和支持。他们专注于软件解决方案,包括 Salesforce CRM、OutSystems 和 boost.ai 的对话式 AI 平台。
挑战
冰岛的互联网使用率很高,客户服务期望很高,为自动化创造了机会。然而,对冰岛语聊天机器人和对话式人工智能的怀疑构成了挑战。
解决方案
Advania 与采用与语言无关的方法的对话式人工智能供应商 boost.ai 合作,在冰岛实施虚拟代理。 boost.ai 解决方案易于使用,并且可以在新市场中快速实施。
运营影响
数量效益
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