Advantage Credit, Inc. 利用文档管理解决方案转型为远程企业
公司规模
SME
地区
- America
国家
- United States
产品
- Document Management Solution
技术栈
- Cloud Computing
- Digital Transformation
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Employee Satisfaction
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 金融与保险
适用功能
- 人力资源
- 质量保证
用例
- 远程协作
- 监管合规监控
服务
- 云规划/设计/实施服务
关于客户
Advantage Credit, Inc., (ACI) 是一家总部位于美国的公司，为抵押贷款机构、经纪人和银行提供信用报告服务。他们的服务包括信用报告、欺诈警报和身份盗窃恢复。该公司从事信用报告服务业务已有十多年。ACI 的员工依赖于密集的纸质工作流程，这使得公司无法提供任何类型的远程工作灵活性。随着劳动力队伍的成熟，这导致员工流动率呈上升趋势。
挑战
Advantage Credit, Inc. (ACI) 的工作流程繁重，无法灵活地进行远程工作，因此面临着较高的员工流动率。随着员工队伍的成熟，公司总裁 Don Unger 意识到提供远程工作有助于留住高技能员工。然而，由于每位员工都需要访问大量的纸质文件和记录，因此从纸质文件到数字文件的过渡是一个挑战。该公司需要一个安全的文档管理解决方案，可以将纸质文档数字化，安全地归档，并随时随地提供快速检索、协作、编辑和其他操作。
解决方案
为了应对这一挑战，ACI 实施了一套安全的文档管理解决方案，该解决方案能够将纸质文档数字化，安全地归档，并随时随地提供快速检索、协作、编辑和其他操作。这使 ACI 能够从纸质繁重的工作流程过渡到数字化流程，使员工能够远程工作。新系统还提供对文档的安全远程访问，无需物理复制、存储和检索文档。这种数字化转型将 ACI 重新打造为一家远程企业，正如 Unger 所设想的那样。
运营影响
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