技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 最后一英里交付
服务
- 系统集成
关于客户
AFG Distribution 前身为 All Fun Gifts, Inc,成立于 1999 年,在过去几年中作为“原创一站式替代”批发商迅速发展。该公司拥有 8,000 多种产品,并不断采购和添加更多独特的产品。 2015 年,该公司决定对其电子商务订单履行和库存更新流程进行现代化改造。这包括迁移到新的 ERP 系统、从 Magento 切换到 Shopify 市场平台以及建立与其他市场的集成。他们选择 Celigo 作为集成解决方案来连接到各个市场和他们自己的业务站点。
挑战
AFG Distribution 是一家快速发展的批发商,在实现电子商务订单履行和库存更新流程现代化方面面临着重大挑战。 2015 年,他们决定迁移到新的 ERP 系统,并从 Magento 切换到 Shopify 市场平台。他们还计划与其他市场建立集成,这需要集成解决方案。该公司之前一直使用旧版 ERP 系统,当他们迁移到 NetSuite 时,他们选择 Celigo 作为集成解决方案,以连接到 Amazon、Walmart、eBay、Shopify 等市场以及他们自己的业务网站。在切换之前,该团队承担了大量库存更新和其他电子商务流程的手动流程。他们每天花费四到八个小时修复网站错误并核对库存,这对他们的客户服务产生了负面影响。
解决方案
Celigo 提供的集成解决方案显着减少了 AFG Distribution 一直在处理的手动工作。由于有许多流程定制选项,即使没有专业技术背景的员工也可以管理,自动化过程很容易处理。借助 Celigo,AFG Distribution 能够解决在手动任务上花费过多时间的问题,这在处理大量订单时具有显着优势。该团队仍然每天检查系统是否有错误,但自实施 Celigo 以来,发出待解决的问题数量已显着减少。 AFG 指出,现在他们每天只需大约 10 分钟即可浏览至少七个市场平台。
运营影响
数量效益
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