技术
- 基础设施即服务 (IaaS) - 公共云
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 航天
- 教育
适用功能
- 维护
- 产品研发
用例
- 对话机器人
- 虚拟培训
服务
- 云规划/设计/实施服务
- 培训
关于客户
空中客车公司是航空航天业的先驱,拥有 50 多年的创新经验。该公司是为商业和军事客户提供飞机和直升机以及运载火箭和卫星的领先生产商。它还为全球客户提供导航、安全通信、数据服务和其他解决方案。空中客车公司以突破技术界限、帮助建立一个更互联、更安全、更繁荣的世界而闻名。该公司总部位于德国,是一家拥有 10,000 多名员工的企业规模组织。
挑战
空中客车公司是领先的飞机和直升机生产商,由于复杂和尖端的解决方案,在满足航空航天和国防客户的需求方面面临着挑战。该公司必须遵守高度限制性的法规,禁止使用公共云,特别是对于其军事和政府部门客户。此外,许多国家都有严格的数据国有化规则,也需要非公开的选择。另一个挑战是飞机日益复杂,这使得飞行员培训材料的技术信息量增加到 6,000 多页。飞行员必须在为期数周的强化课程中掌握所有这些内容,并在获得该飞机认证后准确地回忆起来。
解决方案
空中客车公司求助于 Microsoft Azure 技术,特别是 Azure 认知服务,来构建其受限云,同时保持对数据主权法规的合规性。为了应对飞行员培训的挑战,空中客车公司创建了一个飞行员培训聊天机器人,支持学员飞行员自行指导材料。该聊天机器人被部署为移动网站,可以在移动设备上访问以快速回答口头问题。对于军用飞机,空中客车公司通过认知服务在其自己的 Kubernetes 集群(其受限云的一部分)上部署了语音容器。为了管理军用飞机飞行操作的复杂性,空中客车公司部署了异常探测器(认知服务的一部分)来收集和分析遥测数据。该公司还计划在认知服务中使用翻译 API,以克服使用空中客车系统的国家之间的语言障碍。
运营影响
数量效益
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