技术
- 网络与连接 - 网关
适用行业
- 运输
适用功能
- 物流运输
用例
- 最后一英里交付
- 车载远程信息处理
关于客户
Asian Veggies 是于 2020 年 4 月推出的次日杂货配送服务。该公司为纽约市、新泽西州部分地区和长岛的客户提供亚洲特色产品。 Asian Veggies 是 Fresh Goods Trading 的电子商务分支,该公司是一家批发商,其业务因疫情导致餐馆和超市关闭而受到影响。该公司成立的目的是促进农产品销售,并为城市居民提供在少数民族市场之外不易采购的特色产品。在运营一个月内,Asian Veggies 的交付量迅速增加,因此需要更高效的路线管理系统。
挑战
Asian Veggies 是 2020 年 4 月推出的次日杂货配送服务,在管理其快速增长的配送业务方面面临着重大挑战。该公司是 Fresh Goods Trading 的电子商务分支,该批发商的需求因疫情开始时餐馆和超市关闭而减少。 Asian Veggies 旨在促进农产品销售,并为纽约市、新泽西州和长岛的城市居民提供亚洲特色产品的送货服务。然而,在运营一个月内,该公司意识到需要一种更快、更简单的方式来运送不断增加的货物。现有流程包括将地址电子表格上传到免费软件服务,在地图上绘制地址,以及手动为司机绘制路线。这个过程很简单,但很耗时,每天最多需要 1.5 小时。 Asian Veggies 寻求简化路线管理,根据交通和便利程度优化路线,公平地分配司机的送货工作量,并促进司机和顾客之间的轻松沟通。
解决方案
为了应对配送挑战,Asian Veggies 于 2020 年 5 月实施了 Onfleet 配送管理软件。在研究了各种路由软件和配送工具选项后选择了该软件。 Onfleet 为 Asian Veggies 自推出以来所面临的问题提供了全面的解决方案。该软件简化了路线管理流程,显着减少了执行此任务的时间。它还提供了允许根据交通和路线便利性进行路线优化的功能。 Onfleet 还促进了司机之间公平分配送货工作量,并实现了与客户的轻松沟通。该软件的可定制、自动文本功能特别有用,可以为客户提供司机位置和预计到达时间 (ETA),这对于计划冷冻交货特别有用。
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