Azuga Fleet Customer Success Story - Marlboro Towing
公司规模
SME
地区
- America
国家
- United States
产品
- Azuga Fleet
技术栈
- GPS tracking
- Geo-fencing
- Engine diagnostics
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 传感器 - 全球定位系统
适用行业
- 汽车
适用功能
- 物流运输
用例
- 车队管理
- 车载远程信息处理
服务
- 系统集成
关于客户
Marlboro Towing is a towing company based in Northeast Ohio. They offer their services across all 50 states in the United States. The company has a well-equipped fleet and a trained staff. They work with major auto clubs, insurance companies, and local emergency services. They also provide towing services for many local auto repair shops. Their extensive service area and partnerships with various organizations make them a significant player in the towing industry.
挑战
Marlboro Towing was facing several challenges. They were in search of a vehicle-based GPS tracking system to improve visibility in Towbook, their dispatching software. The company was also dealing with increasing issues related to driving behavior, including accidents and speeding tickets. These issues were not only affecting their operational efficiency but also increasing their liability. Furthermore, they had had bad experiences with vendors in the past, which made them cautious about choosing a new solution.
解决方案
Marlboro Towing implemented Azuga Fleet, a solution that provided real-time GPS location integration with Towbook, improving their dispatching efficiency. The solution also offered geo-fencing capabilities, which provided critical alerts when a truck entered, left, or stayed within a certain area. This feature helped the company keep better track of their fleet. Additionally, the solution provided engine diagnostics and fault code alerts, offering a digital record of maintenance and inspection information that didn't have to be updated manually. This feature helped the company maintain their fleet more efficiently and effectively.
运营影响
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