公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- DocuWare
技术栈
- DocuWare accounting module
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 建筑与基础设施
服务
- 系统集成
- 培训
关于客户
Berwick Retirement Communities 是一家家族企业,自 1989 年开始运营。该公司在加拿大不列颠哥伦比亚省建造和管理养老院。为了运营其六所养老院,该公司雇用了 1400 名供应商,每月处理约 800 张餐饮、家政、护理用品、个人护理和其他必需品发票。该公司还在不同地点设有两个总部,这增加了其运营的复杂性。Berwick Retirement Communities 致力于打造充满活力且可持续发展的住宅退休社区。
挑战
Berwick Retirement Communities 是一家家族企业,在加拿大不列颠哥伦比亚省建造和管理养老院,其供应商发票审批和付款流程面临挑战。由于有六家养老院要运营,还有更多养老院正在建设中,再加上两个位于不同地点的总部,流程非常复杂。发票必须以纸质或电子邮件形式在不同的办公室之间流转,以收集必要的签名和批准。这导致了不必要的冗余和复杂性,因为需要在不同地点制作多份发票副本。工作人员必须致电不同的办公室来查找发票并确保收集到所有签名。当供应商打电话询问付款情况时,Berwick 人员并不总是能够找到特定的发票,而必须联系其他办公室来查找丢失的文件。
解决方案
Berwick Retirement Communities 于 2018 年购买了 DocuWare,并于当年 11 月完成转换。由于 Berwick 的特殊要求,DocuWare 会计模块必须进行定制,以满足公司的数据输入需求。DocuWare 专家帮助 Berwick 构建了其定制版会计系统。培训和转换过程顺利而轻松。该公司还重视拥有一位反应迅速、知识渊博的专职 DocuWare 支持人员。安装 DocuWare 使 Berwick 人员能够将所有发票处理数字化。员工现在可以在屏幕上调出多张发票,为发票添加注释,或将当前发票金额与前几个月的发票金额进行比较,以确保金额正确。DocuWare 可以提高查找发票和从其他位置远程访问发票的透明度。
运营影响
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