公司规模
SME
地区
- America
国家
- United States
产品
- Acumatica Financial Management
- Acumatica Manufacturing Edition
- Acumatica Customer Relationship Management
技术栈
- Acumatica Cloud ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑与基础设施
适用功能
- 离散制造
- 销售与市场营销
用例
- 自动化制造系统
- 库存管理
服务
- 系统集成
关于客户
Boulder Creek Stone 是一家家族企业,是石材和薄砖贴面的顶级制造商。该公司总部位于明尼苏达州明尼阿波利斯,在明尼阿波利斯设有制造工厂,在明尼苏达州、宾夕法尼亚州和德克萨斯州设有配送中心。除了制造之外,Boulder Creek Stone 还通过其零售展厅 Condor Fireplace and Stone 提供石材安装服务以及来自五家制造商的燃气和燃木壁炉和炉灶。该公司使用不同的系统组合来运营其独立的业务线,这很难管理。他们正在寻找一种集中的、更有效的方式来运行会计和业务运营。
挑战
Boulder Creek Stone 是一家家族企业,主要生产石材和薄砖贴面,该公司使用多种系统运营业务。Sage 用于库存、销售订单处理和应收账款,而 Microsoft Dynamics 则负责处理总帐、工资单和应付账款功能。数据迁移是使用 Excel 电子表格手动完成的,Crystal Reports 提供了一些业务报告。该公司发现很难有效地跟踪不同的业务线,而且无法深入研究公司数据来发现趋势或运营缺陷。员工浪费了大量时间检查重复条目、核实多个纸质文档之间的准确性以及在出现问题时进行核对。由于使用的是“外行 IT”,即使是在 Sage 中进行小规模的定制也很困难,这意味着当 Boulder Creek 想要定制 Sage 以符合公司的经营方式时,它必须花费数千美元的 IT 咨询费。
解决方案
Boulder Creek Stone 决定集中使用 Acumatica 的 ERP,这不仅为公司节省了数千美元,还带来了以前无法实现的业务功能。他们开始使用 Acumatica Cloud ERP,这是一款价格实惠的 ERP,可以处理业务的多个方面,包括 CRM,同时还可以自动化和集中化许多手动纸质流程。该公司停止使用 Salesforce,选择使用 Acumatica 的 CRM 来简化销售和客户服务之间的沟通。借助 Acumatica 的自动通知,他们创建了触发器,当订单发生时提醒销售人员,从而避免了多次打电话。
运营影响
数量效益
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