公司规模
Large Corporate
地区
- America
国家
- United States
产品
- DocuWare
- Oracle Accounting version 12.1
- Outlook
技术栈
- Cloud
实施规模
- Departmental Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 系统集成
关于客户
Buffalo Rock Company 是一家成立于 1901 年的家族企业。该公司生产和装瓶各种软饮料,销往三个州的约 19,000 名客户。该公司拥有 14 个部门和 2,150 多名员工,还从 5,000 家供应商处采购商品,包括星巴克等。这项庞大的业务需要大量的文档处理和记录保存。该公司早在 1999 年就开始数字化,以管理大量文档。然而,文档影像和应付账款部门的某些关键任务仍然是手动的,导致效率低下和延误。
挑战
Buffalo Rock 是一家家族企业,成立于 1901 年,生产和装瓶各种软饮料,销往三个州的约 19,000 名客户。该公司拥有 14 个部门和 2,150 多名员工,还从 5,000 家供应商处采购产品。这项庞大的业务需要大量的文档处理和记录保存,这促使 Buffalo Rock 早在 1999 年就开始数字化。然而,文档影像和应付账款部门的某些关键任务仍然是手动的。该公司过去常常打印所有电子邮件,然后扫描它们以将其输入到他们以前的系统中。应付账款部门必须重新输入文档影像部门已经输入的所有内容。随着文档量的增加,手动处理也随之增加,影响生产力并造成延误。
解决方案
Buffalo Rock 评估了几种解决方案,最终选择了 DocuWare,因为它能够与 Oracle 的会计软件集成并链接两个关键系统,从而消除了额外的手动输入。该公司还将 DocuWare 与 Outlook 集成,并根据其特定需求对其进行了定制。例如,在导入 Outlook 电子邮件时,DocuWare 不仅会附加发票,还会附加图片等其他项目。Buffalo Rock 不需要此功能,因此定制了设置以避免这种情况。现在,DocuWare 创建了一个 Oracle 存储的链接,这样当应付账款员工需要处理发票时,他们打开电子邮件并单击链接 - 然后批准或拒绝项目。集成还节省了纸张和墨水。DocuWare 的成功鼓励 Buffalo Rock 考虑与其他部门正在使用的其他系统进一步集成。
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