Bullhorn 的 CRM 使 Tiro Partners 的收入翻倍并改善运营
技术
- 基础设施即服务 (IaaS) - 云数据库
- 网络与连接 - 5G
适用行业
- 城市与自治市
- 零售
适用功能
- 采购
用例
- 智慧城市运营
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Tiro Partners 是一家位于伦敦的小众 IT 咨询公司，由 Paul Conaghan 和 William Excell 共同创立。该公司拥有超过 25 年的 IT 招聘经验，与招聘领域的主要参与者竞争，专门从事媒体、零售和金融等各个行业的项目和产品管理、业务分析、架构、开发和测试。该公司以其强大的人对人候选人-客户关系和卓越的客户体验而自豪。 Tiro Partners 不是一个公司实体，也不渴望成为一个公司实体，这有助于它在竞争激烈的市场中蓬勃发展。
挑战
Tiro Partners 是一家小众 IT 咨询公司，该公司一直在与缺乏视觉吸引力和功能的过时工具作斗争。由于顾问使用断开连接的系统进行通信和候选人搜索，或者根本不输入数据，该公司的内部沟通很差。这种情况阻碍了公司维护其恢复性和以客户服务为中心的精神的能力。该公司的联合创始人 Paul Conaghan 和 William Excell 正在寻求一种解决方案，该解决方案不仅可以改善内部运营，还可以符合他们牢固的候选人与客户关系和卓越客户体验的原则。
解决方案
Tiro Partners 选择与以客户为中心的软件提供商 Bullhorn 合作。 Bullhorn 的 CRM 因其 100% 基于云的结构、易用性以及个人顾问可定制性方面的灵活性而被选中。 CRM 自动捕捉客户和候选人的互动，与 Tiro Partners 的原则完美契合。该系统的搜索功能、电子邮件功能以及通过广泛的在线培训无缝添加新许可证的能力也是做出决定的关键因素。联合创始人将 Bullhorn 真正的云解决方案视为发展业务和奠定公司基础的理想平台。
运营影响
数量效益
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