适用行业
- 水泥
- 零售
适用功能
- 销售与市场营销
用例
- 施工管理
- 时间敏感网络
服务
- 培训
关于客户
本案例研究中的客户是一家成功的建筑公司老板,他每周工作 60 小时,感觉自己是维持公司运转的关键。他强烈希望将公司的日常管理权交给半退休人员,这样他就可以出去旅行,有更多的时间陪伴家人。然而,他感觉自己陷入了困境,找不到出路。他通过努力工作赢得了自由,但却无法享受自由,因为他深深地参与了公司的日常运营。
挑战
Business Success Consulting Group 是一家 B2B 咨询公司,在系统化自己的咨询活动和帮助其他公司优化业务方面面临着挑战。首席执行官阿迪·克莱维特 (Adi Klevit) 指出,企业主在实现业务系统化时常常感到不知所措,常见的问题是从哪里开始、如何找到时间以及如何让领导层和员工参与进来。一些企业曾尝试自行记录程序或将其分配给团队中的其他人,但这些努力往往达不到要求。常见问题包括缺乏专业知识、责任感和毅力、无法访问的文件、过时的程序以及缺乏对团队成员的培训和指导。没有适当的系统的成本是巨大的,企业会失去潜在的收入和利润,员工流动率很高,并在混乱和低效率中挣扎。
解决方案
为了应对这些挑战,Adi 向她的客户介绍了 SweetProcess,一种文档管理软件。她认识到它在增强咨询服务方面的价值,并对客户的积极反馈印象深刻,他们发现它易于使用、优雅且简单。阿迪帮助客户的方法包括确定需要记录的流程、绘制公司流程流程图、与不同团队成员一起处理文档、设定截止日期并让他们负责,以及就如何让系统中的每个人都遵循进行培训和指导。公司。一个著名的成功故事是一位客户拥有一家成功的建筑公司。在 Business Success Consulting Group 的帮助下,他能够为公司的各个方面(包括人力资源、营销、销售、财务、项目管理、施工和业务发展)制定清晰的程序,从而使公司系统化。还制定并实施了概述公司重要规则和指南的政策。
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