BUTEC：顾问知识库
公司规模
SME
地区
- Europe
国家
- Germany
产品
- DocuWare
技术栈
- Document Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- Professional Service
适用功能
- 商业运营
- 人力资源
服务
- 系统集成
关于客户
BUTEC Büro für Umwelt und Technologieberatung GmbH 是一家领先的咨询公司，成立于 1995 年。该公司专注于环境保护、质量管理和工作场所安全。BUTEC 通过提供有关工作场所安全等领域监管的专家建议，帮助客户保持法律合规性。该公司以向客户提供定制解决方案而非标准的现成概念而自豪。BUTEC 为欧洲各种规模的客户提供支持，包括制造商和服务公司。该公司总裁 Thorsten Heinze 博士是化学博士，也是一位充满热情的 IT 专家。
挑战
BUTEC 是一家领先的咨询公司，业务涉及环境保护、质量管理和工作场所安全，在管理不断增长的文件量方面面临挑战。公司不断增长的客户群和提供长期咨询服务的趋势导致信息量激增。搜索纸质档案变得越来越繁琐，导致重复劳动和检索时间过长。即使创建中央归档流程也不足以缓解这些问题。该公司需要一个能够有效管理其文件并提供灵活知识库的解决方案。
解决方案
BUTEC 于 2003 年实施了文档管理系统 (DMS) DocuWare。DMS 旨在创建一个灵活的知识库。该系统具有高度开放性，允许独立调整文件柜结构、简化管理和全文搜索功能。DocuWare 用于管理公司内部文件，如会计和人力资源文件、租赁协议和汽车保险文件。他们还设置了客户专用文件柜和一个用于“知识与法律”的中央文件柜。使用 Heinze 博士配置的预定义结构，可以快速索引和组织存储在这个广泛的文件池中的所有文档。DMS 已成为他们十名员工的必备工具，所有新创建的电子文档或传入文档都存储在档案中。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
