Clal Insurance Soars to New Heights with Software AG
公司规模
Large Corporate
地区
- Asia
国家
- Israel
产品
- webMethods Integration Server
- webMethods Integration Server Adapters
- webMethods Insight
- webMethods BPMS
- ApplinX
- Universal Messaging
- webMethods API Gateway
- webMethods API Portal
技术栈
- APIs
- Machine Learning
- IoT
- Streaming Analytics
- Robotic Process Automation
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 中间件、SDK 和库
- 分析与建模 - 实时分析
- 分析与建模 - 机器人过程自动化 (RPA)
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 监管合规监控
- 欺诈识别
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Clal Insurance Enterprise Holdings Ltd. is a multi-award winning insurance and long-term savings group. Founded in 1987, the company has grown rapidly to 4,200 employees and 1,500 agents by offering innovative insurance and savings products. The company is among the leading life, health and general insurance companies and a top digital innovator. A tight focus on innovation and the foresight to digitalize early has won it a host of awards along the way. But in the past decade, a perfect storm of events has set clouds in Clal’s path: a global financial crisis, aggressive changes to the regulatory landscape, and the challenge of low-to-zero interest rates.
挑战
Clal Insurance, a leading insurance and long-term savings group, faced a series of challenges that threatened its growth and success. These included growing SLA compliance risks, an aggressive regulatory environment, rising costs, disruption from InsurTech companies, and an overload of internal-external file integration. The company also struggled with a lagging time to market. These challenges were exacerbated by a global financial crisis, aggressive changes to the regulatory landscape, and the challenge of low-to-zero interest rates. The company needed to meet strict SLA compliance or risk major fines, achieve agility in line with the best in InsurTech, and drastically reduce time to market.
解决方案
To navigate these challenges, Clal partnered with Software AG and implemented a suite of solutions including webMethods Integration Server, webMethods Integration Server Adapters, webMethods Insight, webMethods BPMS, ApplinX, Universal Messaging, webMethods API Gateway, and webMethods API Portal. Using webMethods as an Enterprise Service Bus (ESB) and for its industry-leading Business Process Management (BPM), Clal built a technological foundation on the best integration platform in the business. This platform now handles traffic reaching millions of files per month—covering events and information requests ranging from pensions to payments, from powers of attorney to clearing fees—all while massively cutting costs, time to market and SLA compliance risks. The platform is now poised for a new phase, with Clal and Software AG tweaking it to handle hard regulation requirements and new event types, improve performance by increasing event volume, and add processes to BPM to achieve end-to-end process management and monitoring.
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