公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Diligent’s Conflicts of Interest Management
技术栈
- Web-based platform
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Brand Awareness
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 公用事业
适用功能
- 商业运营
用例
- 监管合规监控
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
联合爱迪生公司是一家高度重视企业合规性的公司,因为如果不采取适当的缓解措施,利益冲突可能会使组织面临重大风险。该公司拥有 15,000 名员工,一直在使用内部软件解决方案来管理利益冲突 (COI) 报告、跟踪和缓解流程。该公司成功的关键在于其坚定不移地致力于以道德的方式开展业务。作为联合爱迪生公司商业道德与合规项目专家,本文作者的任务是将公司的 COI 流程提升到一个新的水平,以降低对其声誉的相关风险并维护公众信任。
挑战
联合爱迪生公司 (Con Edison) 是一家始终坚持以道德的方式开展业务的公司,该公司正在使用内部软件解决方案来管理其 15,000 名员工的利益冲突 (COI) 报告、跟踪和缓解流程。然而,由于年度调查的受访者数量众多,并且需要简化流程并提高披露信息的可见性,因此该系统带来了一些挑战。工作流程要求员工浏览多个屏幕,并且不允许他们在完成新的披露时参考过去的回复。这些复杂情况促使人们需要更好的流程来跟踪报告的冲突和明确定义的工作流程。
解决方案
在考虑了多家供应商后,联合爱迪生电力公司决定实施 Diligent 的利益冲突管理,这是一种基于 Web 的、业界领先的利益冲突解决方案。Diligent 提供了高质量的企业级解决方案,并结合了强大的客户支持和专门的代表。他们灵活地与联合爱迪生电力公司协调,尽可能简化用户的操作,实施单点登录并导入前几年的响应数据。将历史响应存储在 Diligent 的利益冲突管理中,可以准确地逐年跟踪潜在冲突并关闭内部系统,同时保留所有必要的合规记录。该系统于 2016 年 7 月在联合爱迪生电力公司上线,员工根据预先计划的部署接收披露任务。
运营影响
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