Contract Vehicles Limited 利用 DocuWare 简化运营
公司规模
Mid-size Company
地区
- Europe
国家
- United Kingdom
产品
- DocuWare
技术栈
- Microsoft Outlook
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 运输
服务
- 系统集成
关于客户
Contract Vehicles Limited (CVL) 是英国领先的车队管理服务提供商。该公司经历了显著的增长，导致应付发票和运营文件的数量增加。这些文件的数量在几年内增加了两倍，达到约 100,000 份，给公司带来了巨大的挑战。该公司在车队管理行业的成长和成功要求创新解决方案来管理日益增多的文书工作并保持公司的绩效和质量标准。
挑战
Contract Vehicles Limited (CVL) 是英国一家领先的车队管理服务提供商，由于业务增长，该公司收到的应付发票和运营文件数量大幅增加。几年内，文书工作量增加了两倍，达到约 100,000 份，即使增加了员工，该公司也难以管理这些文件。该公司意识到，文档管理系统对于维持其性能和质量标准至关重要。该系统需要合并各种文档类型和格式，实现快速搜索和处理，允许基于权限的互联网访问，并以高安全性满足所有法律要求。
解决方案
CVL 实施了文档管理系统 DocuWare，以管理大量文档。该系统最初用于订单和应付发票的电子处理。发票可以从 Microsoft Outlook 导入，也可以使用文档扫描仪批量数字化。DocuWare 自动对所有文档进行分类，并将相关关键数据传输到内部商业系统中。数字化后的文档通过不同的工作流程发送给负责的部门负责人进行检查和批准付款。该解决方案监控所有工作步骤，允许随时跟踪处理状态。在成功处理收到的发票后，CVL 扩大了 DocuWare 的使用范围，以数字化和集成一个包含约 80,000 份技术操作和维护文档的完整文件档案。还实施了基于 Web 的门户解决方案，允许客户独立访问和查看自己车队的所有技术文档。
运营影响
数量效益
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