Designing a Smarter, More Integrated Research Platform for Elsevier
公司规模
Large Corporate
国家
- Worldwide
产品
- Elsevier Research Platform
- Method by GlobalLogic
技术栈
- Data Anonymization Tools
- Prototyping Frameworks
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Innovation Output
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 数据管理平台
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- Software
- Professional Service
适用功能
- 产品研发
- 商业运营
用例
- 数字孪生
服务
- 软件设计与工程服务
- 系统集成
关于客户
Elsevier is a global information analytics business specializing in science and health. It combines content with technology to help institutions and professionals turn information into actionable knowledge, improving performance for the benefit of humanity. Elsevier has experienced a period of acquisition and growth, positioning itself as a leader in the research and scientific community. The company aims to provide substantial value to researchers, funders, and stakeholders by leveraging its existing suite of products, content, capabilities, and data.
挑战
Elsevier faced the challenge of integrating its diverse suite of products, content, and capabilities to create a unified platform that adds substantial value to researchers, funders, and stakeholders. The rise of Open Science, free access, and free tools disrupted the research and scientific community, necessitating a holistic view of Elsevier's offerings. The challenge was to leverage existing resources to create a product that not only supports but anticipates the needs of various research facets.
解决方案
GlobalLogic, through its experience design arm Method, designed a new product experience for Elsevier. This new platform and portal leverage Elsevier’s existing suite of products, content, capabilities, and wealth of data to create a smarter system. The design process involved using real data to ensure accuracy and relevance, which was crucial given the target audience's sensitivity to academic material. The project also involved an inclusive, collaborative process with eight key stakeholders, each a subject matter expert in a different segment of academia. By involving all stakeholders in the process of discovery, exploration, definition, and refinement, alignment on the vision and experience was achieved.
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