货运运营数字化转型：以西卡德国为例
技术
- 网络与连接 - 5G
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 运输
适用功能
- 物流运输
- 销售与市场营销
用例
- 最后一英里交付
- 时间敏感网络
服务
- 测试与认证
关于客户
Sika Deutschland GmbH 是 Sika 的德国子公司，Sika 是建筑化学品领域的全球领导者，在 100 多个国家设有子公司。该公司专门从事各种工业粘合剂的开发和营销，从用于建筑工地基材准备的自流平填料到工业瓷砖粘合剂。其大部分产品都是沙子、水泥和石膏等低价原材料，在德国的六个工厂生产。尤其是罗森达尔工厂，在将这些重型但低价值的材料运送到世界各地方面面临着重大挑战，这使得其运营对价格极其敏感，并依赖于准时交货。
挑战
Sika Deutschland 是一家领先的工业粘合剂供应商，在管理其罗森达尔工厂的货运业务方面面临着重大挑战。两个主要问题是运费和准时性，这两者对于满足客户要求都至关重要。作为建筑化学品行业的重量级企业，西卡德国公司不得不将沙子、水泥、石膏等低价原材料运往世界各地，这常常带来物流方面的挑战。由于其产品重且价值低，货运在其总成本中所占比例较高，这使得其运营对价格极其敏感。该公司需要在不影响交货时间表的情况下尽可能便宜地运输货物。任何未能满足交货日期的情况都会导致额外的成本和运营混乱。 Sika Deutschland 还需要一个针对美国市场的货运代理合作伙伴，该合作伙伴了解区域要求并能够提供实时更新的货运状态。
解决方案
Sika Deutschland 与数字货运代理公司 Flexport 合作，简化其东海岸贸易路线的物流流程。 Flexport 的在线平台为所有信息提供了一个集中位置，使发件人和收件人都可以轻松访问货运详细信息。该平台允许 Sika Deutschland 只处理一次文档，并将它们存储在一个中央位置，参与该流程的每个人都可以访问和审查它们。这大大减少了花在管理任务上的时间。该平台还提供实时货运跟踪，这对于西卡在美国的客户特别有用，因为美国的货运通常需要四到五周的运输时间。该平台还简化了不同时区的海关流程处理。 Flexport 的团队（称为 Flexport Squad）提供以解决方案为导向的支持，了解西卡的具体要求，并不懈地努力解决问题，例如因在港口停留时间过长而产生的高昂仓储费。
运营影响
数量效益
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