Digitization for Northgate Markets to Automate Its Ordering Process
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Zend Framework
- AWS
- Apigility
技术栈
- Zend Framework
- AWS
- Apigility
- Android
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 应用开发平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 零售
适用功能
- 仓库和库存管理
- 商业运营
用例
- 库存管理
- 仓库自动化
服务
- 软件设计与工程服务
- 系统集成
关于客户
Northgate Markets is a mid-sized company operating in the retail industry, specifically focusing on grocery and food products. The company has a significant presence in the United States, catering to a diverse customer base with a wide range of products. Northgate Markets is known for its commitment to providing high-quality products and exceptional customer service. However, like many retail businesses, they faced challenges in managing their inventory and ordering processes efficiently. The company recognized the need to digitize and automate these processes to improve operational efficiency and customer satisfaction.
挑战
Northgate Markets faced significant challenges with their manual inventory and ordering processes. The existing system was time-consuming and involved a lot of manual effort, which made it difficult to manage inventory and place orders efficiently. The offline process of capturing inventory and placing orders to various vendors was cumbersome, leading to a greater risk of losing information and managing missed orders. Additionally, creating vendor-wise delivery schedules and tracking related orders required a huge manual effort, which was not only inefficient but also prone to errors.
解决方案
To address these challenges, Northgate Markets implemented a comprehensive mobility solution designed to streamline their ordering and inventory management processes. The solution included the development of a tablet-specific responsive UI and functionalities to simplify administrative control, order review, service desk, and supervising processes. This allowed for both offline and online access, ensuring that inventory management could be conducted seamlessly regardless of connectivity. Additionally, the legacy data was migrated to the new system in accordance with business rules, ensuring a smooth transition. The solution also provided store-wise and IP-wise access to personnel, enhancing security and control over the inventory management process.
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