DJS International Services, Inc. Enhances Efficiency with ediEnterprise for Competitive Edge
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- ediEnterprise
技术栈
- Self-generated
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- Professional Service
适用功能
- 物流运输
- 商业运营
用例
- 供应链可见性(SCV)
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
DJS International Services, Inc. is a third-generation family business that has been operating in the logistics and customs brokerage industry for over fifty years. Founded by Darrell Sekin and his wife Marty in 1985, the company has its roots in Darrell's early experiences working at his father's customs brokerage firm, Darrell J. Sekin & Co., which was one of the first independent customs brokerage firms and bonded warehouses in Dallas. Over the years, DJS International has built a reputation for providing highly personalized service, combining the agility of a small company with the reliability and efficient data management of a larger enterprise. The company offers comprehensive services, including US customs brokerage, inbound and outbound freight logistics, and tailored logistics management services focused on individual customer needs. DJS International is known for its commitment to innovation, customer service, and staff retention, and is actively involved in industry associations and councils.
挑战
The challenge for Darrell as DJS International continued to grow was how to remain competitive in an increasingly computerized industry, whilst holding onto the reputation the company had built for reliable, friendly service. Having tried a number of different software packages over the years, it wasn’t until DJS International adopted ediEnterprise from CargoWise that Darrell began to appreciate the extent to which good quality software could truly increase the efficiency of his business.
解决方案
DJS International Services, Inc. addressed its challenge of remaining competitive in a computerized industry by adopting ediEnterprise from CargoWise. This software solution significantly increased the efficiency of their operations, allowing the company to maintain its high standards of customer service and staff retention. The implementation of ediEnterprise enabled DJS International to streamline its logistics and customs brokerage processes, providing a more efficient and reliable service to its customers. By investing in quality software, the company was able to enhance its capacity to deliver personalized and tailored logistics management services, ensuring that the needs of individual customers were met effectively. The adoption of ediEnterprise also supported DJS International's commitment to innovation, allowing the company to continue its tradition of providing friendly and professional service while adapting to the technological advancements in the industry.
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