dnata catering Australia Completes Complex System Migration Following Acquisition
公司规模
Large Corporate
地区
- Pacific
国家
- Australia
产品
- SnapLogic
- Microsoft Azure Cosmos DB
- QAD Enterprise Resource Planning
技术栈
- Microsoft Azure
- AWS
- Integration Platform as a Service (iPaaS)
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
适用行业
- 航天
- 食品与饮料
适用功能
- 商业运营
- 物流运输
用例
- 过程控制与优化
- 远程资产管理
- 供应链可见性(SCV)
服务
- 系统集成
- 软件设计与工程服务
关于客户
dnata catering is Australia’s largest inflight caterer, chosen by many of the world’s airlines for their fresh award-winning meals and outstanding service. With a geographically diverse footprint, dnata catering employs over 4,000 people across 9 cities, produces over 64 million meals, and services over 246 thousand flights each year. They offer a suite of services supporting the aviation industry through inflight catering for domestic and international airlines, management of buy-on-board catering programs, inflight retail solutions, airport lounge operations, and readymade meal manufacturing for export, airline, and non-airline markets. Parent company dnata, part of the Emirates Group, is one of the world’s largest air services providers, offering ground handling, cargo, travel, and inflight catering services in 85 countries, and is a trusted partner for over 270 airline customers globally.
挑战
In 2018, dnata catering Australia acquired Qantas Airways’ catering businesses, Q Catering and Snap Fresh. The challenge was to migrate all applications and systems used by Q Catering from the Qantas environment to the dnata catering environment, ensuring a seamless migration without interruption to business operations or customer delivery. This involved integrating multiple applications and systems that managed passenger information, meal scheduling, and real-time changes. The lean IT team at dnata catering Australia was tasked with transitioning from Qantas catering apps on AWS to dnata catering’s Microsoft Azure cloud, integrating dnata catering’s applications with Qantas’s passenger and scheduling systems, and ensuring platform stability and scalability for 17 dnata catering centers in Australia. The team had only three months to fully test, validate, integrate, and implement the migration.
解决方案
To assist with their migration project, dnata catering Australia sought an intuitive, scalable, and enterprise-grade Integration Platform as a Service (iPaaS) solution. They reached out to SnapLogic based on a recommendation from Emirates Group IT. SnapLogic’s intuitive integration platform, customer-centric approach, fast turnaround, and reliable consultancy services enabled dnata catering to complete close to 30 complex integrations with the help of their internal IT teams. This allowed them to efficiently migrate critical systems and integrations without impacting newly adopted business operations and customer delivery, all while meeting aggressive timeline goals. SnapLogic’s API management solution was a key technology enabler for application migration in the Qantas Catering acquisition. The low-code platform delivered a flexible and business-agile interface capability, allowing fast-tracked integration of acquired systems with no downtime in a 24x7 manufacturing environment. The cloud-native data governance capabilities built into the platform provided fine-grained control and visibility of data flows across the organization and with partners and other third parties.
运营影响
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