Eastridge Workforce Solutions Ensures Zero Downtime with Assure MIMIX HA and Managed Services
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Assure MIMIX HA
- Precisely Managed Services
- IBM i
- IBM Power Systems 8203-E4A & 8202-E4C
技术栈
- IBM i
- Assure MIMIX HA
- Precisely Managed Services
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云计算
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 预测性维护
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Eastridge Workforce Solutions is a privately held company founded in 1972, with 300 employees and over 1,300 clients. The company delivers workforce management solutions across all 50 states in the United States. Eastridge specializes in providing innovative workforce solutions, including a time and attendance system that operates 24/7, processing transactions for thousands of people. The company is committed to ensuring high availability and disaster recovery for its systems, as any downtime could have significant repercussions for its operations and clients. Eastridge seeks to maintain its focus on core business objectives while leveraging external expertise for HA/DR solutions.
挑战
Eastridge Workforce Solutions provides workforce management services to over 1,300 clients across North America. The company operates a time and attendance system that processes transactions from thousands of people 24/7. Any downtime in this system could have severe consequences for both Eastridge and its clients. The company requires a high availability/disaster recovery (HA/DR) solution to ensure that its system and data are always available, even during disasters or scheduled maintenance. However, HA/DR is not a core competency for Eastridge, which focuses on delivering innovative workforce solutions. Therefore, the company needs to leverage HA/DR expertise without diverting its IT resources from business objectives.
解决方案
Eastridge Workforce Solutions employs Assure MIMIX HA to ensure continuous availability and data integrity for its IBM i-based time and attendance system. Assure MIMIX HA replicates all production data, system data, and applications from the production server to a recovery server. In case of server downtime or maintenance, users can seamlessly switch to the backup server, ensuring uninterrupted service. Eastridge also utilizes Precisely Managed Services to monitor, manage, and maintain its HA/DR solution. Managed Services provides 24/7 monitoring of Assure MIMIX replication processes, ensuring they run efficiently. If issues arise, Precisely experts can resolve them remotely, minimizing disruptions. The combination of Assure MIMIX HA and Managed Services protects against downtime, even during scheduled maintenance, by performing role swaps between servers. This approach ensures zero application downtime during upgrades, providing Eastridge with peace of mind and allowing the company to focus on its core business.
运营影响
数量效益
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