技术
- 功能应用 - 库存管理系统
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 最后一英里交付
服务
- 系统集成
关于客户
Falcon Worldwide Distribution 是一家第三方物流公司,为各行业的客户提供合同仓储、配送和库存管理服务。该公司将其业务成功归功于其向多元化客户群提供优质外包服务的能力,每个客户群都有不同的产品、定价结构和独特的服务要求。随着 Falcon 从一家初创企业发展壮大,由于其过时的软件需要手动流程,它在扩展运营方面面临着挑战。该公司董事总经理 Erik Hinson 认识到需要进行技术升级以支持增长和提高效率。
挑战
Falcon Worldwide Distribution 是一家传统的第三方物流公司,由于其过时的软件需要手动流程,因此面临着巨大的增长挑战。随着公司规模的扩大,客户需求的复杂性增加,导致劳动力激增,阻碍了公司规模化运营的能力。工作人员每天花费数小时手动输入客户收货和发货。使用单独的电子表格创建客户报告是一项耗时且容易出错的任务。由于订单接收和发货等关键仓库事件的客户通知要求,该公司还面临着沉重的通信负担。 Falcon 董事总经理 Erik Hinson 认识到需要坚实的技术基础来支持增长并利用自动化来节省成本。
解决方案
Falcon 选择 3PL Central 的产品 3PL Warehouse Manager 作为他们的新仓库管理系统 (WMS)。这个基于网络的应用程序专为满足第三方物流提供商的独特需求而设计,使其成为 Falcon 的理想解决方案。 WMS 使 Falcon 能够显着减少输入收据以及处理和运输订单所花费的时间。由于对运营的影响以及 3PL Warehouse Manager 的易于使用,该公司在短短三周后就完全放弃了旧系统。新的 WMS 消除了与客户信息请求等手动任务相关的劳动力负担。客户现在可以根据需要从方垦在线系统访问数据,其他信息会通过可定制的电子邮件通知自动发送给他们。 WMS 还使 Falcon 能够提供 EDI、条形码扫描等新服务。
运营影响
数量效益
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