为公民开发者赋能：埃森哲通过 Power Platform 进行创新
技术
- 基础设施即服务 (IaaS) - 虚拟私有云
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 电网
适用功能
- 产品研发
用例
- 需求计划与预测
- 时间敏感网络
关于客户
埃森哲是一家全球专业服务和咨询机构，为 120 多个国家、40 个行业的客户提供帮助。该公司最初是一家 20 世纪 50 年代美国咨询公司的技术和业务部门，现已发展成为世界上最大的专业服务提供商。如今，埃森哲总部位于爱尔兰都柏林，在全球拥有 76 万名员工，其中大多数是面向客户的。该公司的数字化转型计划进展顺利，90% 的多供应商 IT 基础设施都位于云端。埃森哲相信适应和创新，并且是 Microsoft 365 产品的顶级消费者。
挑战
埃森哲是一家全球专业服务和咨询机构，面临着许多大型组织共同的挑战：对 IT 解决方案的需求超出了中央 IT 团队的满足能力。该公司希望实现低代码平台的民主化和传播，使公民开发人员能够解决自己的问题。埃森哲认识到 Microsoft Power Platform 的价值，并致力于发展其卓越中心 (CoE)，以大规模提供所有五种 Power Platform 产品。目标是将短期应用程序的 IT 需求减少 30%，使专业开发人员能够专注于更复杂的项目。我们面临的挑战是通过分散传统上被视为集中的职能来改变文化，并找到一种能够提高生产力并为员工提供实时解决问题的机会的解决方案。
解决方案
埃森哲大约三年前采用了微软的 Power Platform，并开始了低代码之旅。该公司成立了 Power Platform CoE，以应对中央 IT 组织内未满足的需求。 CoE 团队为埃森哲如何在组织内采用 Power Platform 奠定了基础。该团队的目标是制定一项战略性增量计划，为所有埃森哲员工部署和支持公民发展平台。该计划概述了数据治理策略、最佳实践以及何时启用某些功能和连接器以减少影子 IT 并最好地为客户提供服务的路线图。在过去的几年中，CoE 团队的成员已从 3 名增加到 60 名，并推出了 Power Pages 和 Power Virtual Agents，这是一个巨大的里程碑，因为他们现在已启用并支持所有五种 Microsoft Power Platform 产品。
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