为销售主管提供首创的分析平台
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- GoodData Enterprise Insights Platform
- SalesHood
技术栈
- Analytics
- Data Visualization
- Customized Metrics
实施规模
- Enterprise-wide Deployment
影响指标
- Revenue Growth
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 分析与建模 - 预测分析
适用行业
- Software
- Professional Service
适用功能
- 销售与市场营销
用例
- 质量预测分析
- 实时定位系统 (RTLS)
- 补货预测
服务
- 数据科学服务
- 系统集成
关于客户
SalesHood 成立于 2013 年，旨在解决全球分布企业中销售代表培训和整体绩效不一致的问题。该公司将经过验证的销售支持最佳实践与技术平台相结合，使全球分布的团队能够轻松连接。支持平台将所有入职、销售培训、指导和内容管理功能集中在一个中心位置，使 SalesHood 成为公司所有销售相关问题的唯一真实来源。
挑战
SalesHood 是一个销售支持平台，它在提供洞察以显示平台上内容的参与度方面面临挑战。他们的客户希望根据自己独特的 KPI 自定义指标，并将销售代表的绩效数据与支持平台内采取的行动相关联。SalesHood 还承认，如果他们未能引入分析，他们将面临风险。他们需要嵌入分析以确保无缝的客户体验，但他们的开发人员已经不堪重负。当他们专注于产品路线图并加速业务发展时，他们没有时间或带宽来创建新的东西。
解决方案
SalesHood 与 GoodData 合作，将分析功能引入其平台。GoodData 能够立即为 SalesHood 的客户提供一种直观的方式，让他们了解自己在新兴领域的成功程度。借助 GoodData，SalesHood 能够绘制支持系统与客户收入系统之间的关联，然后显示与客户 KPI 相符的指标。通过这种体验，客户现在能够查看他们的数据，将其与销售业绩关联起来，并立即做出决策，从而立即影响其销售团队的成功。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
