技术
- 应用基础设施与中间件 - 数据库管理和存储
- 网络安全和隐私 - 应用安全
适用行业
- 运输
- 公用事业
适用功能
- 人力资源
- 仓库和库存管理
用例
- 自主运输系统
- 篡改检测
服务
- 系统集成
- 培训
关于客户
北方天然气公司是一家总部位于内布拉斯加州奥马哈的公司,运营一条从德克萨斯州二叠纪盆地延伸至中西部北部的州际天然气管道。该公司为中西部北部约 75 家公用事业公司和众多最终用户提供运输和存储服务。它还提供二叠纪、阿纳达科、雨果顿和中西部地区其他州际和州内管道之间的交叉运输和电网运输。随着公司的发展,审批流程面临着挑战,对于 1,100 名员工来说,审批流程变得繁琐且耗时。
挑战
北方天然气 (Northern) 是一家总部位于内布拉斯加州的公司,经营州际天然气管道,其审批流程面临挑战。随着公司规模的扩大,审批流程对于 1,100 名员工来说变得越来越繁琐和耗时。该流程依赖电子邮件和手动转发消息来请求和批准,缺乏可靠的审计跟踪,导致请求经常在路由过程中丢失。 Northern 寻求一种解决方案,能够提供安全、自动的批准通知,从而节省员工的时间。他们需要一个符合审计要求的安全审批流程以及可靠的审计跟踪。该解决方案必须功能齐全,以实惠的价格与现有系统无缝集成。此外,Northern 需要一种能够处理所有级别的请求的产品,从客户服务交互到内部员工事务。
解决方案
Northern 选择 Integrify 解决方案是因为其具有竞争力的价格和提供的功能。 Integrify 是一种灵活的业务流程管理工具,可自动执行请求并简化审批流程。它为负责处理请求的人员提供表单创建、路由定义和跟踪工具,从而最大限度地减少数据输入并简化审批和履行请求。 Integrify 基于网络,允许用户轻松访问和管理审批流程。它消除了与人工纸张处理和电子邮件请求等劳动密集型流程相关的问题,与纸质流程相比,每笔交易的成本降低了 60% 至 90%。 Integrify 团队花了一周时间现场安装和实施该软件。安装过程中的唯一挑战是更新内部信息,以便 Active Directory 数据库可以确保请求的正确路由。完成后,Northern 已将 Integrify 的技术应用到其业务的几个关键领域。
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