技术
- 功能应用 - 企业资源规划系统 (ERP)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 零售
适用功能
- 采购
用例
- 库存管理
- 基于使用的保险
服务
- 云规划/设计/实施服务
客户
信息
关于客户
Infor是商业云软件领域的全球企业领导者,也是超过 68,000 家企业和 SMB 公司的战略技术合作伙伴。
挑战
F9 是 Infor 的一个独立业务部门,提供全面的财务报告和分析。
F9 受到传统许可解决方案的限制,该解决方案没有随着他们的需求而发展,也没有提供他们想要的客户体验。着眼于未来,他们确定需要基于关键业务驱动因素的新解决方案:
- 新的货币化和部署模型。越来越多的 F9 ERP 解决方案已迁移到 SaaS。
- 客户增长。需要能够在其下一个主要版本中提供新的定价和功能,从而使 F9 能够加强其竞争地位。
- 更好的能见度。 F9 需要清楚地了解谁在购买、激活和重新激活许可证,这是在他们的旧解决方案中难以实施的功能。
- 改善客户体验。需要一个可靠且用户友好的客户门户来允许自我激活并减少与许可证相关的支持问题。
解决方案
F9 和 Revenera 的工程团队密切合作,快速实施了 Revenera 的软件货币化解决方案,包括权利管理和软件许可。 F9 的新货币化系统通过让客户控制他们的许可活动来帮助他们。
客户可以快速从试用版转向付费许可证,甚至可以根据需要停用和重新激活。 F9 及其 ERP 合作伙伴现在可以更详细地了解这些活动,而不是使用他们的旧解决方案。
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