Nintex > 实例探究 > FIMBank 通过 K2 软件自动化提高效率

FIMBank 通过 K2 软件自动化提高效率

技术

应用基础设施与中间件 - 事件驱动型应用
网络安全和隐私 - 安全合规

适用行业

建筑物
金融与保险

适用功能

产品研发
质量保证

用例

租赁金融自动化
时间敏感网络

服务

系统集成
培训

关于客户

FIM 银行有限公司是贸易融资、保理和福费廷解决方案的领先提供商，业务遍及全球多个重要的金融和贸易中心。该银行处于新兴市场引入和开发创新应收账款融资技术的前沿。 FIMBank 从事企业银行业务的专业领域，金融机构必须能够在客户需要时立即为其提供量身定制的金融服务。该银行总部位于马耳他，为全球客户提供服务。

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挑战

FIMBank 是贸易融资、保理和福费廷解决方案的领先提供商，其后台运营面临着挑战。由于后台运营效率低下，该银行难以快速响应客户对其专业金融服务的需求。现有的信贷审批流程尤其存在问题。每个信贷请求都需要进行深入审查并整理大量信息并提交给银行的风险部门。该过程依赖于电子邮件和纸质文档，有些长达 200 页。这些文件的多个版本导致混乱，管理人员检查信息时出现延误。因此，从客户请求信贷到准备好考虑申请之间可能需要几天的时间。

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解决方案

FIMBank 决定使用 K2 软件实现多个关键流程的自动化，该软件因其与 Microsoft SharePoint 的紧密集成而被选中。该银行目前拥有十多个自动化后台银行流程，涵盖客户入职、费用报销、房地产安全、监管事件管理和资金交易处理等领域。该软件使 FIMBank 能够节省后台职能的管理时间，使员工能够腾出时间来处理更多增值任务。例如，将新金库交易的详细信息直接传输到核心银行系统的自动化流程消除了手动数据输入，因此票据处理只需 1/5 的时间即可完成。信贷审批流程也得到简化。早上提出的信贷请求现在可以在当天结束时由风险部门进行评估。

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运营影响

The implementation of K2 software has brought significant operational benefits to FIMBank. The automation of many back-office processes has eliminated many data entry tasks, leading to more transparency in back-office functions. Employees can now monitor and manage the status of everything from new account applications to payment orders more easily. Managers can even use their mobile phones to track the status of tasks and approve requests when they are out of the office. This has improved the efficiency of the bank's operations, whether employees are working in the office or remotely. The bank has also improved its compliance management with automated processes that track deviations and forward any concerns to the compliance department for review. The new regulatory event manager process records actions relating to new regulations, assigns projects to the relevant departments, sets deadlines, and sends reminders to help FIMBank ensure compliance is achieved on time.

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数量效益

10+ end-to-end processes automated
5 Times faster to process tickets
200 page documents now processed in hours, not days

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