技术
- 网络与连接 - 网关
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
用例
- 库存管理
- 最后一英里交付
关于客户
Flowers for Dreams 是一家鲜花递送公司,在芝加哥、密尔沃基和底特律开展业务,并在中西部地区运送鲜花。该公司成立于2012年,拥有专注于慈善事业的独特商业模式。他们将所有花束利润的 25% 捐赠给慈善机构,迄今为止已捐赠超过 100 万美元,用于解决住房和无家可归、心理健康、BIPOC 社区以及妇女和女孩等紧迫的社会问题。该公司的目标是让鲜花更容易获得和负担得起,并将其业务扩展到八个州,其中四个州部署了 Onfleet 的交付管理软件。
挑战
花梦是一家慈善商业模式的鲜花速递公司,在路线和物流方面面临着巨大的挑战。该公司在芝加哥、密尔沃基和底特律开展业务,并在中西部地区发运,一直在使用基本的软件进行送货业务。然而,软件在他们最繁忙的情人节那天崩溃了,导致数百束花束未能送达。这一事件凸显了其软件和物流需要更强大、更可靠的解决方案,促使该公司寻求专门的解决方案来改善运营并扩大业务规模。
解决方案
2016 年,Flowers for Dreams 将 Onfleet 的交付管理软件集成到其运营中。该软件提供了几个改善公司物流的关键功能。首先,它提供了驾驶员跟踪功能,使公司能够实时监控驾驶员并解决因轮胎漏气、失速或事故造成的延误等问题。其次,Onfleet 提供了交付确认功能,使 Flowers for Dreams 能够跟踪交付情况并在交付时以数字方式记录签名、照片或注释。与之前缺乏这些功能的系统相比,这是一个重大改进。最后,Onfleet 的软件提高了路由效率,这是在多个地点和高峰时段扩展运营的关键因素。该软件还提供数据分析功能,这对于公司的成长和改进至关重要。
运营影响
数量效益
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