French Red Cross Increases Efficiency and Better Serves the Most Vulnerable People in France Using Tableau Visual Analytics
公司规模
Large Corporate
地区
- Europe
国家
- France
产品
- Tableau Software
技术栈
- Data Warehouse
- Business Intelligence
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据可视化
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 数据科学服务
关于客户
The French Red Cross is the French division of the world’s largest independent humanitarian network. Founded in 1864 and headquartered in Paris, France, the organization provides health, social, medical and social, education, and humanitarian services in more than 1870 locations in the country. With its 54,000 volunteers and 18,112 employees, the French Red Cross is a significant organization with a wide reach. Information systems are at the heart of the organization, supporting the development and needs of the various services that comprise the French Red Cross. The humanitarian network’s Department of Information Systems consists of 43 people, joined by seven regional IT managers, with a departmental budget of more than €8 million.
挑战
The French Red Cross, with its 54,000 volunteers and 18,112 employees, provides a range of services across more than 1870 locations in the country. However, the organization faced a significant challenge in terms of data analysis. They had no means of easily analyzing or making sense of all the data arriving in the organization. The focus had been on transactions and support, but the emphasis shifted to data analysis, leading to the launch of a new business intelligence architecture. The new model comprised a decision support system, data integration, and reporting. The organization needed an intuitive, user-friendly business intelligence tool that enables dynamic performance and results in real time.
解决方案
With support from Altic, a French systems integrator and specialist in open source-based business intelligence, the French Red Cross chose Tableau Software. The software was implemented to provide up-to-the-minute indicators for managers to manage their organization. Users could quickly discover and share data, breaking down the silos of data and creating a common language around data. This led to a virtuous cycle of continuous improvement in data quality, highlighting existing inconsistencies. In just over eight weeks, the French Red Cross was live on a new data warehouse supporting sheltered accommodation for the elderly. The warehouse contains 43 indicators and six different data sources, including accounting, human resources, budget, business, treasury, and organization.
运营影响
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