GinSan Industries Trims Product Customizing Process From Days to Fewer Than Five Minutes
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Plex Cloud ERP
- Plex Option Configurator
技术栈
- Cloud ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 汽车
适用功能
- 商业运营
- 销售与市场营销
用例
- 库存管理
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
GinSan Industries, established in 1976 and based in Grand Rapids, Michigan, is a prominent provider of self-service car wash equipment. The company designs and manufactures a comprehensive range of car wash equipment and has expanded its services to include convenience stores, gas stations, manufacturing facilities, apartment complexes, golf courses, and rental car companies. As a full-service company, GinSan Industries offers site inspection, product recommendation, custom design and manufacturing, as well as installation and servicing of equipment. The company is a leader in equipment rehabilitation services, enhancing customer experience and sales by adding products like coin acceptors, display features, and credit card acceptors to existing systems.
挑战
GinSan Industries faced significant challenges with its outdated materials resource planning (MRP) system, which was unable to efficiently handle the complexities of their customized product offerings. The company needed to streamline its operations, particularly in generating accurate bills of materials (BOM) for custom orders. The existing system often resulted in errors due to manual data entry, leading to production inefficiencies and potential customer dissatisfaction. As GinSan Industries expanded its business divisions, it became evident that an upgraded enterprise resource planning (ERP) solution was necessary to improve data accuracy and operational efficiency.
解决方案
To address the challenges, GinSan Industries implemented the Plex Cloud ERP system, which offered industry-specific functionalities and ease of use. The Plex Option Configurator was a key feature that allowed the company to define features and relationships in a single BOM for each order. This system enabled salespeople to quickly generate accurate BOMs by selecting part numbers from a limited list, reducing errors and improving efficiency. The real-time data availability provided by Plex Cloud ERP allowed GinSan Industries to track parts, calculate prices, and monitor job progress seamlessly. This integration not only simplified the order process but also enabled salespeople to offer valuable advice and upsell products and services to customers.
运营影响
数量效益
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