Global Printer Fast Tracks Shipping With Powerful ERP Integration
公司规模
Large Corporate
国家
- United States
产品
- FreightPOP TMS
技术栈
- Rootstock ERP
- Oracle 11i
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 功能应用 - 运输管理系统 (TMS)
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 物流运输
- 销售与市场营销
用例
- 供应链可见性(SCV)
- 车队管理
服务
- 系统集成
关于客户
The customer is a global print and press production supplier. They are a pioneer in their field and pride themselves on their innovative concepts, support, and minimal downtime. They handle high-volume shipments and have a significant focus on customer service, which is integral to their business operations. The customer needed a powerful transportation management system (TMS) that could easily integrate into their existing systems, Rootstock ERP and Oracle 11i, to streamline their shipping processes.
挑战
Before implementing FreightPOP, the global printer faced several challenges common to high-volume shippers. They often lacked visibility into the whereabouts of their shipments, had numerous manual processes, and needed a centralized method to coordinate inbound and outbound shipments. A significant part of their business is their customer service, from project inception, planning, and completion, they pride themselves on providing highly innovative concepts, support, and minimal downtime. Therefore, tracking shipments and reducing ordering errors due to double and manual entries became critical issues.
解决方案
FreightPOP provided a comprehensive solution to the customer's challenges. The solution included seamless integration of warehouse and business systems into their transportation management system. This included connections to business tools like ERP, WMS, CRM, inventory/ordering systems, Rootstock ERP, Oracle, QuickBooks, etc. The solution also offered over 300+ standard carrier integrations and support for custom integrations, allowing for global tracking of inbound and outbound shipments. FreightPOP also facilitated HAZMAT shipping, eliminating the need for third-party HAZMAT software and providing easy creation of HAZMAT shipping support documents. The solution also offered auditing tools to identify carrier discrepancies on HAZMAT material fees that did not match quotes.
运营影响
数量效益
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