全球零售商安全地启用 Office 365 供企业和零售店使用
公司规模
Large Corporate
国家
- Worldwide
产品
- Netskope for Office 365
技术栈
- Office 365
- Outlook
- OneDrive
- Yammer
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
- 网络安全和隐私 - 云安全
适用行业
- 零售
适用功能
- 商业运营
- 人力资源
用例
- 网络安全
- 远程协作
服务
- 云规划/设计/实施服务
- 网络安全服务
关于客户
客户是一家拥有 20 多万名员工的全球零售公司。该公司拥有多个业务部门，这些部门对 Office 365 的使用范围很广，包括用于电子邮件的 Outlook、用于文件同步和共享的 OneDrive 以及供计时员工使用的 Yammer。该公司计划在公司范围内推广 Office 365，并已确定了套件中几乎每个应用的用例。该公司还计划向计时员工部署 Yammer，以便他们能够建立社区并在各个商店之间分享最佳实践。
挑战
该公司正在全公司范围内推广 Office 365，套件中几乎每个应用都有使用案例，从存储到电子邮件再到协作和生产力。该公司甚至计划将 Yammer 部署给计时员工，以便他们能够建立社区并在各个商店之间分享最佳实践。当支持部署的业务线与安全团队接洽以批准该项目时，后者确定了一系列访问和数据要求，在公司为所有用户采用该套件之前，需要将这些要求落实到位。这些要求包括每个应用的管理员权限、根据设备是公司发放的还是 BYOD 而设定的不同访问级别、对 PCI 和 PII 等敏感数据的控制以及异常检测。
解决方案
通过使用 Netskope for Office 365，该公司能够将其企业安全策略扩展到云中。IT 强制实施“最小权限”管理模型，将权限隔离到 Outlook 和 OneDrive 等应用程序，以便单个管理员无法在多个应用程序中拥有管理员权限。对于用户，他们能够根据设备类型实施细粒度的访问。对于公司发放的笔记本电脑和移动设备，他们提供全套访问权限，但对于 BYOD 设备，他们仅限于网络访问。对于数据治理，他们使用 Netskope 策略向导开发了一些自定义 DLP 配置文件，包括 PCI、PII 和“机密”，以识别和保护敏感或机密数据。他们为套件中的所有应用程序设置了监控和报告，包括店内工作人员使用的 Yammer。这使他们不仅能够遵守公司和监管政策，而且还可以通过强大、全面的审计跟踪证明合规性。最后，他们使用 Netskope for Office 365 来了解、警告和深入研究有关危险或异常行为（例如登录失败或过多的内容下载）的取证。
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