Greenlane Case Study
公司规模
Large Corporate
地区
- America
国家
- United States
- Canada
产品
- RF-SMART
- ShipHawk
技术栈
- Cloud-based solution
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 仓库管理系统 (WMS)
适用功能
- 物流运输
- 仓库和库存管理
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
Greenlane (NASDAQ: GNLN) is a global distributor of accessories for smoke shops, dispensary channels, and wholesale customers. The company's customers include over 6,400 independent smoke shops, regional retail chain stores that operate an estimated 8,000 locations, and hundreds of licensed cannabis cultivators and processors. They also own and operate two of the highest volume direct-to-consumer eCommerce websites in North America. Founded in 2005, Greenlane is a publicly traded company listed on NASDAQ under the ticker symbol GNLN. The company operates in the wholesale distribution industry and uses RF-SMART as its Warehouse Management System (WMS).
挑战
Greenlane, a global distributor of accessories for smoke shops, dispensary channels, and wholesale customers, was facing challenges due to its sustained growth both domestically and internationally. The company had outgrown their previous shipping software which was built for small businesses. The software was locally installed and worked with five other locally installed softwares, making it unmanageable for a company of Greenlane's size. The absence of a streamlined shipping software meant spending time on manual steps that were driving up fulfillment times. Many of Greenlane’s products require domestic and Canadian HAZMAT labels, but there was no automated system for label generation. The team was forced to use a connector software to pass order data over to separate carrier platforms, all to generate a label. Scan-scan-print was no different - the team had been forced to jump between multiple systems which resulted in more wasted time. Greenlane needed a shipping solution that would address their expanding market presence, which was restricted due to the limitations of their previous shipping connector.
解决方案
Greenlane adopted the ShipHawk platform, a comprehensive cloud-based solution that reduced the amount of software they relied upon while improving the efficiency of their fulfillment processes. ShipHawk replaced Greenlane’s previous shipping solution, FedEx Ship Manager, PC Postage, Dazzle, the Canada Post portal, and the Purolator portal. Fulfillment times were dramatically reduced. ShipHawk’s scan-scan-print capabilities dropped processing times by 89% - from 45 seconds to 5 seconds - all by cutting out unnecessary systems in favor of one centralized solution. Automating HAZMAT label generation within ShipHawk means that the team no longer has to jump from a shipping connector to a carrier platform then back to the connector. Now the team can work in one system. ShipHawk also allowed Greenlane to plan for a sustainable, scalable future - including expanding their business internationally. With ShipHawk, Greenlane consolidated their Canadian and domestic volume into a single platform.
运营影响
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