如何吸收软件嵌入在多租户环境中提供卓越的分析
公司规模
Mid-size Company
地区
- America
国家
- Canada
产品
- Absorb LMS
- Dundas BI
技术栈
- Business Intelligence
- Learning Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 大数据分析
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 教育
适用功能
- 人力资源
用例
- 预测性维护
服务
- 数据科学服务
关于客户
Absorb Software 是一家位于加拿大阿尔伯塔省卡尔加里的公司。自 2003 年以来，他们一直在开发学习管理系统 (LMS)，通过反映和预测客户的需求来支持所有学习。到 2013 年，Absorb Software 的 LMS (Absorb LMS) 已发展成为一款高度复杂的软件，并被全球数百名客户使用。这导致该公司专注于 LMS 并开始逐步淘汰课程开发。Absorb Software 与客户的 LMS 管理员一对一合作，以更好地了解他们如何使用 Absorb LMS，并确定他们希望通过报告系统实现的目标。
挑战
Absorb Software 是一家学习管理系统 (LMS) 提供商，它发现需要为其 LMS 管理员提供更直接的数据访问。随着客户群的增长，他们发现对增强报告功能定制的需求日益增加。Absorb Software 的客户希望能够从 LMS 收集可操作的见解，以实现他们自己的特定报告设计和功能。他们要求在其报告环境中使用独特的数据布局以及更高的交互性，以便更好地使用和分析数据。随着客户群在各个行业中不断增长，以及具有广泛工作流程的高度灵活的软件，构建涵盖所有客户独特需求的通用报告的挑战要求扩展 Absorb 已经丰富的标准报告选项套件。
解决方案
Absorb Software 通过将 Dundas BI 嵌入其 LMS (Absorb LMS) 创建了一个 BI 模块。他们采用了多租户方案，可以毫不费力地创建和管理彼此独立的客户，并向他们提供一套丰富的报告选项，这些选项是根据他们的具体需求定制的。除了通过将 Dundas BI 整合到他们的 LMS 中为客户提供现成的交互式仪表板库之外，Absorb Software 还能够提供高度定制的报告以及可定制的数据可视化表示，以匹配每个客户的独特环境。Dundas BI 完全可定制的可视化功能使 Absorb Software 能够根据客户的特定要求定制每个仪表板。Dundas BI 对多租户部署方案的内置支持使 Absorb Software 能够轻松创建和管理 100 多个租户，每个租户在单个部署下彼此隔离。
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