BI 如何改变卫生部和公众看待健康数据的方式
公司规模
Large Corporate
地区
- Europe
国家
- Norway
产品
- Dundas BI
技术栈
- Microsoft SQL Server Analysis Services OLAP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 数据即服务
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 系统集成
关于客户
挪威卫生局是挪威卫生和护理服务部下属机构。它负责监测影响公共卫生的状况并确定整个挪威的公共卫生趋势。卫生局还负责根据收集的数据实施行动计划和活动，以改善公共卫生。卫生局的目标群体是挪威公民（超过 500 万）以及医疗保健行业专业人士、媒体和研究团体。卫生局的主要关注对象是那些需要有关健康、健康权利、护理服务以及从事提供健康和护理服务的人。因此，卫生局的三大核心价值观之一是开放性。卫生局努力使其工作具有清晰、透明、开放流程和清晰沟通的特点，以更好地服务于其目标群体。
挑战
挪威卫生局面临着以易于理解的格式向公众提供健康数据的挑战。之前，数据是通过静态 PDF 文件和报告提供的，自助服务功能有限，数据大多以表格形式显示。这使得公民难以使用数据，因为通过表格显示很难理解数据，而通过视觉效果来突出趋势和模式则很难理解。用户体验并不吸引人，数据是静态的，阻碍了用户的进一步探索。由于该过程的技术性质，卫生局本身在发布新数据集和确保出版物是最新的方面也受到限制。卫生局需要一个现代化的解决方案，以便为用户提供更好的方式，让他们能够探索、创作新内容和使用数据，而无需太多 IT 参与。
解决方案
该局开始使用 Dundas BI 平台构建新的可视化报告，主要是交互式仪表板的形式。然后，这些报告被嵌入卫生局的公共门户，允许整个挪威人口（以及世界其他地区）访问这些报告，并开始以自助服务的方式与数据交互。这使该局能够更好地可视化基准和变化，以找到服务水平与常态不同的领域。因此，这些报告成为该局门户的一个组成部分。简单的集成 API 和其他内置管理功能（例如匿名用户登录）也支持集成，确保无需进行任何管理维护。Dundas BI 的平台基于 HTML5 技术构建，支持移动功能（例如长按、捏合缩放和智能调整大小），用于使所有用户都可以通过任何设备（包括平板电脑和其他移动设备）访问该解决方案。
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