How FREE NOW used automation to reduce employee onboarding time by 95%
公司规模
Large Corporate
地区
- Europe
国家
- Germany
产品
- Workato
- Workday
- Jira
- G-Suite
- Okta
技术栈
- Python
- API
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Employee Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
适用行业
- 运输
- Software
适用功能
- 人力资源
- 商业运营
用例
- 过程控制与优化
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
FREE NOW is one of the largest ride-hailing apps in Europe, operating in 11 countries. Based in Hamburg, Germany, the company employs over 1000 people. As a major player in the transportation industry, FREE NOW provides a platform for users to book rides conveniently through their app. The company has been experiencing rapid growth, necessitating efficient processes to manage the influx of new employees. With a focus on innovation and customer satisfaction, FREE NOW aims to streamline its operations and enhance productivity through automation and technology solutions.
挑战
FREE NOW was experiencing a hyper growth phase, with approximately 60 new employees joining each month. This surge overwhelmed the engineering team, led by Kevin Schulze, Senior Solutions Architect, as they had to devote increased hours to the onboarding process. The existing Python-based processes required 34 hours to onboard a batch of new employees, which was not only time-consuming but also inflexible. Any changes to the onboarding/offboarding process would add significantly more time due to the rigidity of Python scripts. This situation diverted engineering resources away from revenue-driving projects and delayed getting new employees into a productive state.
解决方案
To address the challenges, FREE NOW implemented Workato to automate the onboarding and offboarding processes. Workato was chosen for its ability to connect with any application that has an API, eliminating connectivity restrictions. This no-code platform allowed Kevin's team to manage connectivity pathways and specific objectives easily. By automating critical applications like Workday, Jira, G-Suite, Active Directory, and Okta, FREE NOW eliminated manual work in the onboarding process. The solution was intuitive and easy to manage, significantly increasing productivity and efficiency. It provided a blueprint for the organization to explore further automation opportunities, improving various business processes.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”
