How Malwarebytes Uses Workato to Automate Processes and Scale IT Operations
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Workato
- Snowflake
技术栈
- Exchange-Load-Transform Technology
- SaaS
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Revenue Growth
技术
- 平台即服务 (PaaS) - 数据管理平台
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- Software
适用功能
- 商业运营
- 质量保证
用例
- 补货预测
- 过程控制与优化
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Malwarebytes is a cybersecurity company dedicated to eliminating malware threats worldwide. The company is known for its robust products that detect and block an average of 8.8 million threats daily. Based in Santa Clara, Malwarebytes provides unmatched support and service to ensure any issues are promptly addressed and resolved. The company is committed to maintaining a high level of cybersecurity for its clients, which include both individual users and businesses. As a mid-size company, Malwarebytes is focused on scaling its operations and improving efficiency through automation and data integration, which are critical to its mission of providing top-tier cybersecurity solutions.
挑战
Bill VanderWall, Malwarebytes Business Applications VP, faced significant challenges due to data silos within the company. Teams had to manually organize data for each project or request, leading to inefficiencies and a burden on staff. The finance and accounting functions were particularly affected, as information was siloed in disparate systems, resulting in a departmental approach to technology as the business scaled. High-volume tasks remained manual and burdensome, and the data warehouse did not collect all the necessary information to support hypergrowth. This situation hindered the ability to efficiently mine processes like contract renewals, software upgrades, and usage-based billing, which required excessive human interaction.
解决方案
To address the challenges of data silos and manual processes, Bill VanderWall implemented a solution centered around Workato's exchange-load-transform technology. This approach involved orchestrating disparate SaaS, ecommerce, and internal systems to feed all information into Snowflake, creating a centralized and productive data architecture. The solution automated data flows to Snowflake, as well as reporting, renewals, and billing processes. VanderWall's team expanded the use of Workato to automate contract renewals, software upgrades, and quality assurance tasks. Over 100 Workato recipes are now in use at Malwarebytes, significantly reducing the manual workload and enhancing operational efficiency.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
