OptiProERP > 实例探究 > How SAP Business One and ShipStation Improved Fulfillment for BILLY Footwear

How SAP Business One and ShipStation Improved Fulfillment for BILLY Footwear

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公司规模
SME
地区
  • America
国家
  • United States
产品
  • SAP Business One
  • ShipStation
  • OptiProERP
  • Shopify
技术栈
  • ERP
  • Ecommerce Solutions
  • EDI Integrations
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 仓库管理系统 (WMS)
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 零售
  • 电子商务
适用功能
  • 仓库和库存管理
  • 销售与市场营销
用例
  • 库存管理
  • 供应链可见性(SCV)
  • 仓库自动化
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
BILLY Footwear was founded in 2015 by Billy Price and Darin Donaldson with the mission to create functional shoes based on the concept of Universal Design. The company was inspired by Billy Price's personal challenge of putting on and taking off shoes after an accident in his teens that broke his neck. BILLY Footwear's unique design features unobstructed entry, allowing users to set their foot onto the shoebed and zip around the upper to secure it, making the shoes accessible for people with mobility challenges and more convenient for everyone. The company sells its products through multiple channels, including big-box retailers, marketplaces, and its own ecommerce store.
挑战
BILLY Footwear faced significant challenges in managing their inventory and fulfillment processes due to rapid sales growth and the complexity of delivering products through multiple retail channels. From 2018 to 2019, the company experienced a 260% increase in sales, which made it difficult to manage inventory as both retail partners and direct customers were pulling from the same stock. The team needed a scalable technology stack to streamline their accounting, inventory management, and shipping processes to support and manage this growth effectively.
解决方案
To address their challenges, BILLY Footwear chose SAP Business One as their ERP platform to manage inventory, accounting, and improve their 3PL solution. The integration of SAP Business One with a new 3PL vendor allowed the company to centralize their operations and reduce time spent on navigating B2B orders and inventory inconsistencies. OptiProERP, a complete business management solution for retail/ecommerce, distribution, and manufacturing on SAP Business One, was also implemented to help manage, automate, and scale backend processes from order to fulfillment. OptiProERP seamlessly connected to ShipStation, ecommerce solutions, and EDI integrations, enabling BILLY Footwear to streamline and automate processes more efficiently. The integration of OptiProERP with SAP Business One, ShipStation, and Shopify provided a unified view of their business, simplifying the fulfillment process and allowing the team to focus on other aspects of the business.
运营影响
  • ShipStation allowed BILLY Footwear to process more orders each day, improving customer satisfaction.
  • The scan to verify feature ensured that the right products were in the right box and shipped to the right customer.
  • Simplifying shipping processes allowed the team to focus on growing other sectors of the business.
  • The integrated solution alleviated the complexities of the fulfillment process, enabling more scalable growth in the future.
  • The fulfillment team benefited from a standardized process, reducing the need for manual intervention and ensuring consistency in order fulfillment.
数量效益
  • From 2018 to 2019, BILLY Footwear saw a 260% increase in sales growth.

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