Tria Metis 如何利用 Dundas BI 开辟新业务线
公司规模
Mid-size Company
地区
- Asia
- Middle East
国家
- Egypt
- Lebanon
产品
- Dundas BI
技术栈
- Business Intelligence
- Data Visualization
- Data Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Cost Savings
技术
- 分析与建模 - 数据即服务
适用行业
- 医疗保健和医院
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 预测性维护
- 过程控制与优化
服务
- 数据科学服务
- 系统集成
关于客户
Tria Metis 是一家尖端软件解决方案公司，为广泛的客户提供一流的服务。该公司最初专注于医疗保险产品，后来扩展到为迪拜、埃及和黎巴嫩的医疗保健行业以外的公司提供服务。Tria Metis 在业务分析和系统架构领域拥有超过 12 年的经验，他们利用自己的专业知识和创新技术为客户提供端到端的 BI 解决方案。随着客户群的增长，他们组建了一支在保险、销售和金融方面拥有丰富经验的商业智能团队，以满足客户的复杂需求。
挑战
Tria Metis 是一家软件解决方案公司，其客户群正在快速增长，需要一种能够满足客户多样化需求的商业智能 (BI) 解决方案。他们需要一个功能强大且易于导航的平台来为各种用户（从技术支持到高层管理人员）构建仪表板。他们的许多客户都有独特的要求，需要同样独特的解决方案。保险 BI 解决方案的复杂性促使他们组建了一支在保险、销售和金融方面拥有丰富经验的商业智能团队。该团队必须根据他们所服务的该行业客户的复杂要求提供解决方案。随着他们迅速获得保险行业以外的客户，他们的团队在零售、分销和银行业获得了额外的专业知识。
解决方案
Tria Metis 需要一个完全可定制的端到端解决方案，使其客户的管理团队能够监控整体性能和服务质量、跟踪收入流、识别欺诈和滥用模式、执行预测分析并找出瓶颈。他们决定在 2016 年完全迁移到 Dundas BI，以便在一个灵活的平台上获得仪表板、报告、数据可视化和数据分析的所有好处。借助 Dundas BI，Tria Metis 能够创建完全定制的仪表板，并配有可定制的过滤器 - 这是他们服务的许多大型公司的一项关键功能。他们还可以联系训练有素的支持团队，帮助他们满足所有客户的需求。通过监控 KPI 并自动通过电子邮件发送更新，Dundas BI 为 Tria Metis 及其客户创建了一个顺畅而轻松的协作环境。
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