宜家奥地利：快速控制纸张泛滥
公司规模
Large Corporate
地区
- Europe
国家
- Austria
产品
- DocuWare
- CODA Financials
技术栈
- MS Windows
- Barcodes
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- 零售
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
- 软件设计与工程服务
关于客户
总部位于瑞典的宜家以低廉的价格提供现代、实用的家具和配件。该公司通过为客户提供与购买家具相关的各种服务而进一步脱颖而出。宜家的商品范围包括 10,000 多种不同的商品，来自 55 个国家的 2,000 家供应商。超过 2,100 名员工在奥地利的六家商店工作，另外一家商店即将开业。在奥地利，这家瑞典家具公司的增长率远远高于当地市场的平均家具店。在宜家的 2002/2003 财年，该公司的销售额达到了 3.52 亿欧元。
挑战
由于公司的发展，中央会计办公室面临着归档和存储大量纸张的艰巨任务，而这些纸张的存储变得越来越困难。例如，六家商店都会收到发票。在引入 DocuWare 文档管理系统之前，发票会被复印并邮寄到总部，然后按字母顺序和商店进行分类。不幸的是，这些包裹有时会丢失，大多数文件需要保存七年。宜家决定，文档管理系统将为他们提供所需的解决方案。
解决方案
所有相关文件都以电子形式归档在 DocuWare 文件柜中。随着 DocuWare 的实施，电子数据流得以创建，员工可以立即访问这些文件。每家商店都会检查收到的发票并授权付款。之后，发票会被扫描，保存在扫描计算机的本地硬盘上，然后每天多次传输到中央服务器。在总部，发票直接从数字输入篮中记入会计系统。员工使用超大屏幕工作，屏幕一侧显示 DocuWare，另一侧显示会计系统 CODA Financials。会计人员可以直接从屏幕上轻松顺畅地工作。工作流协议可以重建哪位员工开具或记入发票。条形码用作每张发票的唯一标识符。DocuWare 可以从 CODA Financials 读取会计数据，并自动使用所需的索引数据标记发票并归档。
运营影响
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