Improving Revenue Protection by Replacing Microsoft DHCP With SOLIDserver
公司规模
Large Corporate
地区
- Asia
- Europe
国家
- Israel
- Poland
产品
- SOLIDserver DHCP
- SOLIDserver DNS
- SOLIDserver DDI
技术栈
- Microsoft DHCP
- EfficientIP
- Cisco Umbrella
实施规模
- Enterprise-wide Deployment
影响指标
- Revenue Growth
- Brand Awareness
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 零售
- 医疗保健和医院
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 网络安全
- 车队管理
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
Super-Pharm is the largest chain of pharmacy stores in Israel that is operated by franchises. Since opening its first store in 1978, the company has grown to include 280 stores located throughout the country, with 78 branches in Poland, and a Super-Pharm online website. As part of the IT management of their 300 retail stores, SuperPharm was using a centralized DHCP from Microsoft, in active/active mode. The organization was constantly acquiring other companies, resulting in an ever-increasing number of devices connecting to their network.
挑战
Super-Pharm, the largest chain of pharmacy stores in Israel, was facing challenges with its IT management due to the limitations of Microsoft DHCP. The organization was constantly acquiring other companies, resulting in an ever-increasing number of devices connecting to their network. However, the limitations of Microsoft DHCP, particularly around capacity, was making it challenging to manage this large, growing volume of stores and devices. Lack of visibility on devices cross-platform was one important problem area. When failure occurred, devices were no longer connected, but staff only learnt about the issues when calls were received by the IT support department. On average, 2 to 3 failures were occurring per year, leading to stores having to be closed for several hours during the failure. This led to important loss of revenue, as well as significant brand damage. A local mode of DHCP service was therefore very much required.
解决方案
After researching for DHCP solutions, Super-Pharm narrowed their choice down to EfficientIP and two other DDI (DNSDHCP-IPAM) vendors. EfficientIP provided the fastest response, proposing the most efficient solution. The implication and dedication of the Account Manager and even top management was also key in the decision-making process. It gave Super-Pharm good confidence in EfficientIP being a trusted, caring vendor to work with, so EfficientIP’s SOLIDserver DHCP was selected over the competition. The replacement of Microsoft DHCP with the EfficientIP offering ran very smoothly. The project started with 20 stores being initially deployed with SOLIDserver DHCP, and the rest following shortly afterwards. The whole deployment was completed in less than three months, which was even quicker than what had been planned.
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