Infinite Electronics: Managing 700 Policies and Procedures with Intellect QMS - A Case Study with Smart Quality Automation

公司规模
Large Corporate
地区
- America
- Asia
国家
- China
- United States
产品
- Intellect QMS
技术栈
- Cloud-based platform
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 电子产品
- 医疗保健和医院
- 电信
适用功能
- 质量保证
- 商业运营
服务
- 云规划/设计/实施服务
- 软件设计与工程服务
关于客户
As a global supplier of electronic components and cable assemblies, Infinite Electronics serves engineers in defense, government, industrial manufacturing, telecommunications, healthcare, and consumer electronics. In essence, anyone with a need tied to electrical connectivity is in the market for its products and superior technical support. For that reason, Paullin tasked his team with finding a software platform that would allow for the establishment of a quality management system at the corporate level.
挑战
Ensuring consistent quality throughout the Infinite Electronics product line prior to using Intellect wasn’t just challenging — it was nearly impossible. Paullin and his team started looking for a software platform that could help them streamline operations. Because its staff members are spread across the world, Infinite Electronics needed a cloud-based multilingual solution that could scale with a company planning for rapid growth.
解决方案
Intellect’s basis in the cloud made it simple to incorporate into Infinite Electronics’ domestic operations. To support Paullin’s staff in China, Intellect set up a platform with a user interface for Mandarin speakers, allowing Infinite Electronics to streamline operations across the globe. Intellect trained administrators at each location, which helped Paullin and his team acclimate to the platform. The software’s flexibility allowed Infinite Electronics to customize workflows on the document approval side and get work to the people who need to see it, regardless of whether they’re in engineering, marketing, or another department.
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